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Northwestern Medicine Central DuPage Hospital · 3 weeks ago

Resource Coordinator PT-Rehabilitation Services Full-time Days

Bartlett, IL

Full-time

Onsite

Mid Level

$44.15/hr - $57.39/hr

3+ years exp

Northwestern Medicine Central DuPage Hospital is committed to delivering world-class care and is seeking a Resource Coordinator for Rehabilitation Services. The role involves supervising, developing, and implementing department initiatives while ensuring quality patient care and team engagement.

Hospital & Health Care

Responsibilities

In collaboration with the manager and director, is actively involved in the operational aspects of patient care and department operations to support unit specific programs and organizational initiatives

Maintains open lines of communication within Rehabilitative Services and with other departments and leaders in the organization

Coordinates daily work activities of professional, technical, and non-technical employees including scheduling/assignments, vacation/education time, and schedule changes

Enforces policy and procedures, trains new employees and monitors department education programs

Ensures all patients are scheduled and receive the appropriate intensity of services by ongoing monitoring of schedules and billable standards set by department

Assesses adequate staffing levels and participates in the employee interview process to ensure all candidates meet standards for hire. Assists Manager/Director in orienting new staff and completing the 90-day orientation and competency process for new employees

Provides timely, positive, constructive feedback, and holds staff accountable for change as evidenced by observation and peer feedback and assists with completion of staff competencies

Contributes information as part of the performance appraisal process. Works with the Manager/Director in addressing performance gaps as they occur with clear action plans and timelines for improvement

Identifies potential problems or opportunities in processes or personnel and communicates them to the manager/director along with recommendations for improvements

Assists with the development of policies and procedures that reflect current operational standards

Participates in the planning, development and implementation of department and program related initiatives

Assists with identifying and monitoring clinical metrics and compliance on an ongoing basis

Models exemplary professionalism and team building skills to build partnerships and advance the team in providing patient centered care

Fosters a culture of respectful communication by listening, asking for input, open discussions, and timely acknowledgement of individual and team contributions

Uses effective service recovery skills to solve problems or service breakdowns as they occur, keeping leader apprised of any issues

Provides input for equipment and major purchases decisions. Authorizes purchase of supplies

Maintains knowledge of NM and department/location specific policies and procedures concerning precautions, codes, conditions, warnings, and general safety

Identifies personal professional strengths and weaknesses and assumes responsibility for professional growth. Participates in internal and external continuing education opportunities that are specific to clinical program focus and goals. Independently schedules, organizes, and carries out staff meetings evidenced by documented agendas/minutes. Holds staff accountable for all pertinent information

Contributes to opportunities and processes for continuous improvement. Participates in committee and/or PI teams. Communicates suggestions related to opportunities for improvement while maintaining positive relations with all customers. Participates in the planning, organization, and implementation of therapy services to reduce costs, streamline work processes, improve, and grow services we provide

Communicates effectively, both verbally and non-verbally, with all individuals at levels appropriate to their age, cognitive status, and language abilities. Creates a culture of respectful communication by listening, asking for team member input, and demonstrating open and honest conversation, approachability, and timely acknowledgement of individual and team contributions. Works to develop and maintain physician relations through phone communication, shadowing, marketing visits, and rounds/surgery observation. Facilitates interdepartmental/interdisciplinary communication

Participates in the fieldwork education process by establishing a supportive environment that facilitates the pursuits of learning. Supervises, mentors and provides education/instruction to facilitate professional growth of other associates, including technicians and para-professional staff, respecting diverse opinions and styles. Educates and provides consultation to consumers and the public regarding the roles of the therapist and therapist assistant, as well as prevention and wellness services, including screenings and health promotion

Performs all functions of a staff Physical Therapist, Occupational Therapist, or Speech Language Pathologist at an advanced/expert level and meets all requirements of that position

Qualification

Licensed Physical TherapistBachelor’s Degree in Clinical FieldBLS CertificationMaster’s DegreePhysical Therapy ExperienceTeam Building SkillsCommunication SkillsMentoring Skills

Required

Bachelor's Degree in a clinical field (e.g. Occupational Therapist, Physician Therapist or Speech Language Pathologist)

3 years of experience in field of expertise

Licensed in the state of Illinois in either Physical Therapist, Occupational Therapist or Speech Language Pathologist

BLS from American Heart Association upon hire

Preferred

Master's Degree: Preferred in a relevant field (of equivalent experience and demonstrated ability, e.g. Psychology, MHS, MOT, MPT); or Specialty Certification

Physical Therapy experience preferred