Salesforce · 1 month ago
Director, Technical Program Management, Strategy & Operations
Washington - Bellevue
Full-time
Hybrid
Director/Executive
$186K/yr - $269K/yr
15+ years expSalesforce is the #1 AI CRM, where ambition meets action and innovation is a way of life. The Director of Engineering Strategy & Operations will drive operational excellence and long-term strategic initiatives across the global engineering organization, partnering closely with executives to align engineering processes with the company’s goals.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Lead and grow a team of technical enablement leads and program managers responsible for onboarding and scaling engineers globally
Foster a culture of engineering excellence, continuous learning, and customer-first problem solving
Provide technical mentorship and architectural guidance to new and existing engineers
Build pathways for engineers to progress from onboarding to technical leadership in the field
Define the technical vision for the engineering program, ensuring alignment with Salesforce platform best practices, guardrails, and product roadmaps
Build scalable onboarding, training, and certification programs to equip engineers with deep Salesforce technical expertise across the platform, Marketing Cloud and other Salesforce clouds
Develop and scale technical engagement models (e.g., Implementation, MVP, Advisory) for repeatable, high-impact customer engagements
Drive operational frameworks for knowledge sharing, reusable code assets, and engagement playbooks across the engineering community
Evaluate program outcomes using data-driven insights to guide decision-making and refine future strategies
Work closely with Salesforce Product and Engineering teams to align field feedback with product improvements
Partner with Customer Success and Professional Services to define technical handoffs and ensure long-term customer success
Serve as the technical escalation point for complex deployments and customer technical blockers
Qualification
Required
15+ years of engineering leadership experience in SaaS or enterprise software environments, including 8+ years in leadership
Experience in scaling engineering teams and operations in fast-paced environments with background in change management and scaling operational frameworks
Proven track record managing cross-functional, globally distributed engineering teams and large-scale program
Deep technical expertise in Salesforce Platform architecture, application development, and scale/performance best practices
Strong understanding of enterprise SaaS deployment models, platform guardrails, and technical health frameworks
Strong understanding of software development lifecycle (SDLC), DevOps, Agile, CI/CD
Operational mindset with experience scaling global programs and managing technical processes
A related technical degree in a related field
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Marc Benioff
Chair & CEO
Recent News
2026-01-08
2026-01-07
Company data provided by crunchbase