City National Bank of Florida · 1 day ago
Fraud Director
Miami, FL
Full-time
Onsite
Mid, Senior Level
5+ years expCity National Bank of Florida is seeking a Fraud Director to lead their Fraud Risk Analytics team in analyzing fraud patterns and developing fraud prevention mechanisms. The role involves managing a team to evaluate the bank's internal controls and implementing strategic changes to enhance the fraud risk program.
BankingCommercial LendingConsumer LendingFinanceFinancial Services
Responsibilities
Works closely in the recruitment and selection process, such as conducting and providing feedback from interviews, recruiting within the budget, identifying opportunities for cost savings and ensuring proper departmental specifics for on-boarding
Provides timely feedback to employees (check-ins, reports, annual evaluations, coaching, and disciplinary action)
Development of high potential employees, identifying, providing growth opportunities with training, meeting inclusion, shadowing, etc., in conjunction with the Center for Professional and Organizational Development
Ensuring assignment and accomplishment of goals holding employees accountable, measuring results cross training, and eliciting innovation and process improvement
Maintaining employee motivation engagement & recognition
Inspiring employee commitment and integrity, modeling-cultural values and positive behaviors
Managing over-time control in a timely manner, within the requirements of FLSA standards
Ensuring, regulatory excellence in all aspects of employee responsibilities by monitoring regulatory expectation specific to each report and holding employees accountable to their specific regulatory responsibilities
Evaluates the adequacy of fraud risk prevention controls, recommends and implements strategic changes to improve the fraud risk program and monitors several real time queues and analyzes reports to reduce losses and minimizes risk by identifying potential fraud
Analyzes and provides ongoing recommendations and results of current high risk behaviors and alerts as changes occur, so that monitoring reports can be modified or developed to continue to encompass risk behaviors
Provides assistance to the Enterprise Risk Director in creating the reports and presentation for the monthly Enterprise Risk Committee, as it relates to all Fraud Analysis
Creates departmental reporting and dashboards which provide necessary risk data to be presented to the Fraud Task Force and the Enterprise Risk Management Committee for oversight
Identifies and develops process enhancements to maximize efficiency of fraud detection activities as required
Manages and creates all required reports to present to all committees
Creates training presentations, and maintain a Fraud Prevention Training Program to ensure all clients and employees have routine fraud prevention information to prevent fraud cases
Reviews reports from various channels, and create new reports wherever possible (i.e. online banking, debit card processor, and more) to detect any unusual activity or fraud pattern
Contacts and effectively communicate with customers, as needed, via phone to validate information and confirm authorizations for purchase or other transactions
Leads the Risk Analytics team in conducting granular analysis on losses, preventions, detections and recovery analysis, when needed
Creates and maintains accurate records which contain known data triggers to support identification of fraudulent activity
Ensures that the Fraud Risk Analytics team assists and provides resource and contact support as needed for employees with questions or concerns about fraud
Understands and adhere to the Bank’s risk and regulatory standards, policies and controls in accordance with the Bank’s risk appetite. Identify risk-related issues needing escalation to management
Creates new key risk and key performance indicators and corresponding limits and thresholds to be presented to the Fraud Task Force and Enterprise Risk Management Committee
Remains current on national and world fraud trends to incorporate into daily activities as appropriate
Qualification
Required
5-7 years experience in bank internal auditing, compliance monitoring or regulatory examination with thorough knowledge of practices, principles, and inter-relationships of banking functions
Proven success in managing a team in executing a strong fraud risk management program
Skills in fact-finding, analysis, problem-solving and decision making are required
Extremely detail-oriented, with strong intellectual curiosity and ability to set and meet high standards
Must have general knowledge of consumer compliance laws and regulations
Bachelor's Degree in Business, Finance or related field
An equivalent combination of education and relevant professional experience may be considered in lieu of a degree
Preferred
Strong experience within all deposit and payment channels this includes checks, wires, ACH, electronic banking, debit cards, identity theft, and elder financial abuse/exploitation
Company
City National Bank of Florida
City National Bank is a financial institution that offers banking products and services to businesses, healthcare, and individuals.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jorge Gonzalez
CEO & Vice Chairman of the Board
R
Rafael Barrera Renault
Executive Vice President, Chief Human Resources Officer
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