Firecrawl · 4 weeks ago
Forward Deployment Engineer (Developer Success)
United States
Full-time
Remote
Mid Level
$150K/yr - $250K/yr
3+ years expFirecrawl is a company that simplifies data extraction from the web for developers. The Forward Deployment Engineer will work closely with customers to deploy and optimize Firecrawl solutions, ensuring successful integrations and addressing real-world challenges.
Artificial Intelligence (AI)Developer APIsSaaSWeb Development
Responsibilities
Work directly with customers to deploy, customize, and troubleshoot Firecrawl in production environments
Own technical delivery for priority accounts, from first integration through ongoing optimization
Debug complex real-world issues involving APIs, crawling, data pipelines, and infra constraints
Build reusable solutions, templates, and playbooks based on customer needs
Translate customer feedback into clear product and engineering insights
Collaborate closely with core engineers to improve reliability, performance, and usability
Help define best practices for how Firecrawl is implemented at scale
Qualification
Required
3+ years of experience
Strong software engineer with solid fundamentals (APIs, systems, debugging)
Comfortable working directly with customers and explaining technical concepts clearly
Calm and effective in ambiguous, fast-moving situations
Biased toward action — you unblock first, optimize later
Enjoys shipping pragmatic solutions over perfect abstractions
Comfortable working quickly in a small, high-trust team
US Citizenship/Visa required for SF; N/A for Remote
Preferred
Experience in solutions engineering, devrel, SRE, or customer-facing infra roles
Familiarity with web crawling, scraping, proxies, or data extraction systems
Startup experience or ex-founder
Shipped systems used by real customers at scale
Benefits
Salary that makes sense — $150,000-250,000/year OTE (U.S.-based), based on impact, not tenure
Own a piece — Up to 0.10% equity in what you're helping build
Generous PTO — 15 days mandatory, anything after 24 days, just ask (holidays excluded); take the time you need to recharge
Parental leave — 12 weeks fully paid, for moms and dads
Wellness stipend — $100/month for the gym, therapy, massages, or whatever keeps you human
Learning & Development - Expense up to $150/year toward anything that helps you grow professionally
Team offsites — A change of scenery, minus the trust falls
Sabbatical — 3 paid months off after 4 years, do something fun and new
Full coverage, no red tape — Medical, dental, and vision (100% for employees, 50% for spouse/kids) — no weird loopholes, just care that works
Life & Disability insurance — Employer-paid short-term disability, long-term disability, and life insurance — coverage for life's curveballs
Supplemental options — Optional accident, critical illness, hospital indemnity, and voluntary life insurance for extra peace of mind
Doctegrity telehealth — Talk to a doctor from your couch
401(k) plan — Retirement might be a ways off, but future-you will thank you
Pre-tax benefits — Access to FSAs and commuter benefits (US-only) to help your wallet out a bit
Pet insurance — Because fur babies are family too
SF HQ perks — Snacks, drinks, team lunches, intense ping pong, and peak startup energy
E-Bike transportation — A loaner electric bike to get you around the city, on us
Company
Firecrawl
Firecrawl is an API service that designs structured data for integration.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$14.5MKey Investors
Nexus Venture Partners
2025-08-19Series A· $14.5M
2024-01-04Pre Seed
2022-06-03Pre Seed
Recent News
2026-01-09
2025-10-29
2025-09-23
Company data provided by crunchbase