Apply on Employer Site

Norm Ai · 1 month ago

Head of Norm Law Operations

New York City

Full-time

Onsite

Lead/Staff, Director/Executive

$200K/yr - $280K/yr

5+ years exp

Norm Ai is a leading Legal & Compliance AI company that empowers enterprises to enhance their legal and compliance processes. The Head of Norm Law Operations will serve as a trusted advisor to the CEO, managing strategic initiatives and collaborating with various stakeholders to drive the growth and operational efficiency of the world's first AI-native law firm.

Artificial Intelligence (AI)ComplianceLegal Tech

Responsibilities

Serve as the CEO’s right hand, helping define, prioritize, and execute strategic initiatives across the firm

Attend high-stakes meetings with the CEO, senior law firm partners, and clients; capture key takeaways; provide strategic recommendations; and ensure follow-through

Develop and manage project plans for the firm’s growth and operations; ensuring deadlines, dependencies, and deliverables are met

Anticipate the CEO’s needs, prepare briefing materials, and conduct strategic research and analysis to support decision-making

Collaborate with law firm partners on core business operations, including client development, pricing, resourcing, and profitability

Define how Norm Law structures, prices, and positions its AI-enabled legal services and solutions

Support development of new practice areas and market positioning

Lead special projects to address emerging business or operational priorities

Collaborate closely with AI engineers and data teams to translate data into pricing insights and overall business strategy

Qualification

Juris DoctorLaw firm economicsStrategic project managementClient service modelsProactiveWritten communicationVerbal communicationDetail-orientedHigh ownership

Required

Juris Doctor required

5–10 years of experience in a law firm, professional services, consulting, or business operations/strategy role

Of the overall experience, at least 3 years of recent experience in an AmLaw 50 law firm

Understanding of law firm economics and client service models

Exceptional written and verbal communication skills; able to synthesize complex discussions into clear action

Proven experience managing strategic projects and driving execution in fast-paced, high-pressure environments, from the lowest level to the higher level and in between

Highly detail-oriented, organized, and proactive, thrives under intensity

Independent and high-ownership, able to 'get things done' without layers of support staff