Snowshoe Mountain · 1 month ago
Rental Technician
Snowshoe Mountain is a premier ski resort in the Mid-Atlantic region, seeking enthusiastic individuals to join their team as Rental Technicians. The role involves providing excellent customer service, maintaining guest satisfaction, and supporting team operations in a dynamic winter sports environment.
Human Resources
Responsibilities
Maintain Guest Service Standards: Provide information on equipment, the shop, resort, and area; uphold professionalism and appearance; coordinate with other departments for guest rentals
Ensure Guest Satisfaction: Deliver excellent service, teamwork, and safety; ensure financial accuracy and equipment knowledge
Support Team Operations: Assist the Rental Store Manager and Supervisor with daily tasks
Promote Safety: Follow safety guidelines, maintain a clutter-free workspace, and adhere to food/drink policies
Ensure Liability Compliance: Collect and record guest/employee information; manage equipment records and maintenance needs
Contribute to Team Effort: Achieve results as needed and assist with related tasks
Qualification
Required
High School Diploma or GED
Excellent customer service skills
Ability to work early mornings, evenings, weekends, and holidays
Enthusiastic attitude towards winter sports
Ability to maintain guest service standards
Ability to ensure guest satisfaction
Ability to support team operations
Ability to promote safety
Ability to ensure liability compliance
Ability to contribute to team effort
Benefits
Medical Benefits - Minimal Essentials Coverage available
Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
401k plan available to any employee over the age of 18
Discounted Friends and Family Lift Ticket Vouchers
30% off Snowshoe food & beverage locations (excludes alcohol), 30% off soft goods like clothes, 15% off hard goods like skis at Snowshoe owned retail locations.
Pro Deals from some of the industry's top brands such as North Face, Darn Tough, and many many more!