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Royal Farms · 1 month ago

Fuel Attendant

Gloucester City, NJ

Full-time

Onsite

New Grad, Entry Level

$15.50/hr - $17/hr

Royal Farms is a company dedicated to providing exceptional service and maintaining high standards at their fuel courts. The Fuel Attendant is responsible for ensuring a clean and safe fueling area, delivering outstanding customer service, and adhering to safety and operational procedures.

Food and BeverageFood ProcessingRetail

Responsibilities

Ensures every customer receives outstanding service by creating a friendly environment, greeting and acknowledging customers, and demonstrating product knowledge

Promotes the Royal Farms Rewards program by explaining perks, encouraging sign-ups and usage, and helping customers maximize fuel discounts through RoFo Pay transactions

Responds to customer requests in a timely and courteous manner

Communicates effectively with customers and the store leadership team regarding inquiries, feedback, and vendor-related concerns

Provides valid receipts to customers upon transaction completion

Confirms the correct fuel type with the customer before dispensing

Verifies that the vehicle engine is turned off prior to fueling

Requires motorcyclists to dismount before beginning the fueling process

Pumps fuel safely and accurately into customer vehicles

Follows all Royal Farms safety procedures, including:

Wearing a safety vest or designated uniform

Prohibiting smoking or vaping in the fuel court at all times

Maintaining clear and hazard-free fueling zones

Collects payment and handles transactions in accordance with cash handling policies

Maintains accurate fuel sales records and ensures compliance with cash accountability standards

Maintains a clean and organized fuel court by sweeping, emptying trash, dusting, and washing windows

Ensures all equipment and tools in the fuel court are clean and functional

Restocks supplies in the fuel court, including towels, washer fluid, receipt paper, and RoFo Rewards cards

Removes cones from pumps when operational and ensures coverage of up to 8 pumps per person as needed

Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials

Uphold the mission, core values, and brand standards of the company by ensuring all practices reflect integrity, accountability, and operational excellence

Performs other projects/duties as assigned