The University of Texas at Austin · 3 weeks ago
Senior Information Technology Manager
Austin, TX
Full-time
Onsite
Senior LevelThe University of Texas at Austin is a leading institution in aerospace engineering and mechanics. They are seeking a Senior Information Technology Manager to oversee all IT operations, providing strategic leadership and ensuring the effective delivery of IT services to support academic and research functions.
Corporate TrainingEducationHigher EducationUniversities
No H1B
Responsibilities
Responsible for overseeing all aspects of planning, execution, and monitoring of all ASE IT operations. Establish quality goals and metrics for the ASE IT team. Measure performance and customer satisfaction to foster continuous improvement
Provide strategic and operational leadership and oversight for the full spectrum of IT services for ASE, which includes networking infrastructure, servers, desktop and mobile devices, cloud services, security, access controls, web infrastructure, and application support
Lead project teams to meet IT needs of all users within the ASE department, which includes support for a large complex network of Windows, macOS, and Linux computers. Ensure that customers’ expectations are met or exceeded
Responsible for services for faculty, staff, and students, including documentation, consulting, and technical assistance
Responsible for identifying and implementing new best practices in use of IT within the department. Develop new partnerships both internal and external to the university
Responsible for budget/procurement decisions regarding computing operations. Involved with facilitating software licensing for licensed users within the department and throughout the School of Engineering
Responsible for making recommendations to director, department chair, and faculty IT committee regarding computing roles, needs, direction and operations
Serve as an ASE representative and liaison to higher level IT organizations within the UT-IT community, including UT-ITS, the Cockrell School IT group, and the UT Information Security Office. Coordination, planning, implementation, monitoring, and reporting of the annual information security risk assessment security compliance for the ASE department
Direct supervision of several full-time staff and part-time student employees
Other duties as assigned
Qualification
Required
Experience overseeing one or more information technology functions
Demonstrated experience in IT customer service and/or help desk environment
Extensive knowledge of Microsoft active directory services
Experience with Windows, Linux and macOS end-point management tools
Experience installing and supporting hardware, software and networked systems in a multi-protocol environment
Working knowledge of networking protocols and standards
Ability to manage multiple projects under pressure of tight deadlines
Ability to work as a team member and take initiative to work independently
Demonstrated effective written and communication skills
Relevant education and experience may be substituted as appropriate
Preferred
Experience with systems and applications commonly used at UT Austin
Knowledge of UT Austin information technology security policies and procedures
Experience with MECM, jamf, orcharhino
Familiarity with CUI and ITAR data classifications
Benefits
Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)
Voluntary Vision, Dental, Life, and Disability insurance options
Generous paid vacation, sick time, and holidays
Teachers Retirement System of Texas, a defined benefit retirement plan, with employer matching funds
Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
Flexible spending account options for medical and childcare expenses
Robust free training access through LinkedIn Learning plus professional conference opportunities
Tuition assistance
Expansive employee discount program including athletic tickets
Free access to UT Austin's libraries and museums with staff ID card
Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card
Company
The University of Texas at Austin
The University of Texas at Austin is one of the largest public universities in the United States.
Founded in 1922
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Republic Capital Group
2022-09-14Series Unknown
Leadership Team
Will Whiting
Chief Development Officer
Recent News
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