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JPMorganChase · 2 days ago

Client Service Delivery - Physical Deliveries Associate II

Chicago, IL

Full-time

Onsite

Mid Level

$81K/yr - $117K/yr

JPMorganChase is one of the oldest financial institutions, offering innovative financial solutions to a wide range of clients. The Physical Deliveries Associate II will manage options expirations and deliverable futures positions, ensuring accuracy and compliance while providing excellent client service.

Asset ManagementBankingFinancial Services

Growth Opportunities

No H1B

Responsibilities

Process options expirations on various exchanges, ensuring accuracy and compliance

Action contrary instructions on expiring options as requested by clients

Reconcile option expirations against exchange results and send timely client notifications

Report deliverable futures positions to exchanges, ensuring alignment with our books

Assist with delivery-related tasks, including submitting delivery intentions

Process client requests regarding Commodity Electronic Warrants, such as load outs, cancellations, or sales

Qualification

FuturesOptions functionsGMI proficiencyExchange interface familiarityAdvanced Excel proficiencyClient-facing experienceBasic ExcelWordProblem-solving skillsCommunication skillsTeam collaboration

Required

Proven experience with futures and options functions, including options expirations, deliveries, and position reporting

Familiarity with exchange interface functions and processes

Proficiency in GMI, with knowledge of contract codes and processing programs

Basic understanding of Excel and Word for effective data management and reporting

Strong problem-solving skills, especially in high-pressure situations

Excellent communication skills to interact effectively with clients and team members

Experience in a client-facing role within the financial services industry

Ability to work collaboratively in a team-oriented environment

Preferred

Advanced proficiency in Excel for data analysis and reporting

Benefits

Comprehensive health care coverage

On-site health and wellness centers

A retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Company

JPMorganChase

Glassdoor4.0

With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.

Founded in 2000