Apply on Employer Site

Advance Auto Parts · 2 days ago

Technician

Carolina, NC

Full-time

Onsite

Mid, Senior Level

Advance Auto Parts is seeking a Master Technician to enhance customer satisfaction during automotive transactions. The role involves repairing, replacing, and installing automotive parts while ensuring a safe and efficient work environment.

AutomotiveRetail

Responsibilities

The Master Technician’s primary responsibility is to add value to each client’s transaction ensuring that they are satisfied with their experience buying at Western Auto and that upon leaving the store are completely satisfied with their purchase

Using knowledge and technical skills, removes, repairs, or replaces and installs automotive parts using the tools, equipment, or the manual procedures that are safe and appropriate

Performs other automotive mechanical services as needed and authorized

Reads and comprehends training manuals, service tickets, etc

Has extensive knowledge about vehicles and Western Auto services that include brakes, alignment, air conditioning, suspension, front wheel assembly repair, and all installation jobs

Checks basic elements of the vehicle according to Western Auto’s methods for mechanical, electric, and courtesy inspections

Uses the diagnostic and alignment machines correctly

Has a valid driver’s license, vehicle insurance, and the ability to drive cars with manual or automatic transmissions

Must have their own tools

Handles a fast-paced work environment, stress, and stressful situations in a professional manner

Answers customer’s questions related to finished service work and the vehicle’s related problems

Provides training and technical guidance to new associates and workmates

Operates the workshop lifts appropriately

Is competitive and has a team player’s attitude

Follows Western Auto and OSHA requirements to promote and provide a safe workplace

Follows EPA standard in terms of the work requirements, specifications, and materials management

Performs maintenance tasks that include sweeping/mopping the workshop floor, cleaning/maintaining the equipment, emptying the garbage bins, cleaning the parking area, etc

Follows the company guidelines in terms of protection, safety, hygiene, and the dress code

Maintains up-to-date ASE certification in: A4 Steering and Suspension, A5 Brakes, A6 Electronics/Electrical Systems, A7 Heating and Air Conditioning

Possesses a certification approved by the Environmental Protection Agency (EPA) R-12/R134a for Recovery/Recycling

Completes the Western Auto/Parts America orientation training

Qualification

ASE certificationEPA certificationAutomotive repairDiagnostic machinesCustomer serviceTechnical guidanceTeam player

Required

Has extensive knowledge about vehicles and Western Auto services that include brakes, alignment, air conditioning, suspension, front wheel assembly repair, and all installation jobs

Checks basic elements of the vehicle according to Western Auto's methods for mechanical, electric, and courtesy inspections

Uses the diagnostic and alignment machines correctly

Has a valid driver's license, vehicle insurance, and the ability to drive cars with manual or automatic transmissions

Must have their own tools

Handles a fast-paced work environment, stress, and stressful situations in a professional manner

Answers customer's questions related to finished service work and the vehicle's related problems

Provides training and technical guidance to new associates and workmates

Operates the workshop lifts appropriately

Is competitive and has a team player's attitude

Follows Western Auto and OSHA requirements to promote and provide a safe workplace

Follows EPA standard in terms of the work requirements, specifications, and materials management

Performs maintenance tasks that include sweeping/mopping the workshop floor, cleaning/maintaining the equipment, emptying the garbage bins, cleaning the parking area, etc

Follows the company guidelines in terms of protection, safety, hygiene, and the dress code

Maintains up-to-date ASE certification in: A4 Steering and Suspension, A5 Brakes, A6 Electronics/Electrical Systems, A7 Heating and Air Conditioning

Possesses a certification approved by the Environmental Protection Agency (EPA) R-12/R134a for Recovery/Recycling

Completes the Western Auto/Parts America orientation training

This job requires continually standing, bending, kneeling, twisting, turning around, climbing, and lifting and carrying weights up to approximately 75 lbs. (sometimes the weight will exceed 75 lbs)

Adapts to temperature changes, to the summer heat and winter cold