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Relyance Bank · 1 month ago

TELLER (Full Time)

Hot Springs Village, AR, USA

Full-time

Onsite

New Grad, Entry Level

Relyance Bank is seeking a Teller I who will provide superior customer service and efficient transaction processing. The role involves promoting bank products, maintaining customer relations, and ensuring compliance with policies and procedures.

BankingFinancial ServicesWealth Management

Responsibilities

Promote and maintain positive relations with all contacts, customers and potential customers

Comply with all department and company policies and procedures

Contribute to the fulfillment of department and company objectives and goals

Perform as a team member in allocation and coordinating the work flow

Will be involved in ordering, receiving, verifying, and distributing cash

Operates a tellers window to serve the banks customers by: Accepting retail and commercial deposits, verifying cash and endorsements and giving customers their receipts; Identifying customers and cashing checks and savings withdrawals; Accepting checking and savings deposits; Verifying customer signatures; Providing additional customer services including Cashiers Checks, Money Orders, etc.; Balances cash drawer daily; Accepts payments for all loans; Accepts wire transfer information

May be responsible for bank opening/closing

Admits customers to safe deposit boxes

Open and Close Vault and night deposit

Promotes the banks products and services; consistently cross-sells bank products at every opportunity

Makes a concentrated effort to solve customer problems

Follows teller over/short policy

Treats people with respect; keeps commitments; Inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions

Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action

Complies with Bank Secrecy Act, including related policies and procedures, and promptly reports suspicious activity to the BSA Officer

Follows policies and procedures; completes administrative tasks correctly and on time; supports the Banks goals and values; benefits the bank through outside activities

Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to ones own actions and conduct

The position of Teller I performs duties specific to the position and other functions as assigned

Qualification

Customer serviceCash handlingBasic computer skillsEffective communicationOrganizational skillsTime managementProblem solvingInterpersonal skills

Required

High school diploma

Basic experience, knowledge and training in retail/operational activities, terminology and products and services

Basic skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs

Basic typing skills to meet production needs of the position

Effective oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees

Ability to deal with routine problems involving multiple facets and variables in standardized situations

Good organizational and time management skills

Ability to work with general supervision while performing duties

Current Arkansas drivers license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities