ServiceNow · 23 hours ago
Presales Data Platform Solution Architect
New York, NY
Full-time
Hybrid
Senior Level
$166K/yr - $274K/yr
7+ years expServiceNow is a global market leader in innovative AI-enhanced technology, empowering organizations to work smarter and faster. The Sr Data Platform Solution Consultant will be responsible for driving innovative solutions around ServiceNow’s data platform, engaging with customers to understand their data challenges, and collaborating with various teams to ensure successful project execution.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
Data Solution Evangelism: Serve as a key technical advisor and advocate for ServiceNow’s data products spanning database, data catalog, governance and integrated data solutions to business and technical stakeholders
Customer Engagement: Lead technical discovery sessions, thoroughly understand complex data challenges and requirements, and translate them into effective ServiceNow-based solutions
Data Architecture Design: Develop robust and innovative architectures that leverage the full potential of ServiceNow’s data platform to support data ingestion, transformation, integration, analytics, and actionable insights aligned with customer objectives
Collaboration and Leadership: Closely collaborate with sales, product, engineering, and delivery teams to ensure comprehensive solution alignment and successful project execution
Sales Strategy: Support the presales lifecycle from opportunity qualification through close, effectively driving sales targets with tailored data integration-focused solutions
Continuous Learning: Maintain deep technical expertise on ServiceNow’s data portfolio including Workflow Data Fabric, RaptorDB, NowAssist, Agentic AI, and stay informed of industry trends and emerging technologies in data engineering
Qualification
Required
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
7+ years of experience in technical presales, solution architecture, or consulting roles, with a demonstrated track record in enterprise-scale data integration and analytics solutions
Strong technical background in data engineering, including hands-on experience with data ingestion tools, ETL processes, data modeling, relational databases, and analytics platforms
Deep familiarity with integration technologies, including REST APIs, SOAP, JSON, JDBC, data pipelines, streaming data platforms, and middleware technologies
Working knowledge of software development practices and proficiency in programming languages and technologies such as JavaScript, AngularJS, ReactJS, HTML5, CSS, SQL, Python, or equivalent
Exceptional stakeholder management skills, capable of engaging diverse personas ranging from technical teams to executive-level decision-makers
Consultative mindset with a focus on identifying and driving process improvement and operational efficiency
Outstanding communication, storytelling, and presentation skills to articulate complex technical solutions clearly and persuasively
Preferred
Experience with ServiceNow platform certifications (CSA, CAD) is strongly preferred
Exposure to additional technologies such as Generative AI, Process Mining, data governance practices is a plus
Benefits
Health plans
Flexible spending accounts
401(k) Plan with company match
ESPP
Matching donations
Flexible time away plan
Family leave programs
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
Bill McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
Company data provided by crunchbase