Salesforce · 1 week ago
Software Engineering Architect - Commerce
Palo Alto, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$231K/yr - $352K/yr
15+ years expSalesforce is the #1 AI CRM, driving customer success through innovation and technology. They are seeking a Backend Commerce Architect to lead the architectural evolution of Commerce Cloud’s backend platform, focusing on APIs and Developer Experience to enhance the unified commerce vision.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Lead the backend architecture for Identity, API, and Developer Experience domains within Commerce Cloud. Define the frameworks and principles that guide how our services are built, secured, and extended
Define the next-generation SCAPI and MCP architecture, including schema governance, versioning strategy, performance SLAs, and extensibility patterns across shopper, merchant, and platform APIs
Drive Identity unification across Commerce Cloud and Salesforce Core — including authentication (OAuth2, OpenID Connect, JWT), authorization, token lifecycle, tenant isolation, and hybrid identity use cases
Partner with the Core Identity and Data Cloud teams to ensure a consistent shopper identity model across clouds, enabling a single source of truth (Unified Shopper Profile) for personalization, marketing, and service
Architect the API lifecycle and DX tooling, including OpenAPI 3.0 specs, typed clients, SDK generation, API catalogs, and CI/CD-based API deployment pipelines to improve developer productivity and consistency
Partner with Developer Experience, CLI, and SDK teams to evolve the end-to-end developer workflow: discovery → build → test → deploy → monitor
Ensure API and service reliability at global scale through modern caching, rate limiting, circuit breaking, and edge-based delivery patterns
Collaborate with cross-cloud architects to align data contracts, eventing, and platform services (e.g., Event Bus, Data Graph, API Gateway)
Provide architectural leadership and mentorship to backend teams, ensuring strong design patterns, testability, and maintainability
Drive a culture of simplicity, security, and operational excellence — helping Commerce Cloud deliver trusted, composable, and high-performance services
Qualification
Required
15+ years of backend software development and architecture experience, including 5+ years designing distributed, multi-tenant SaaS systems
Deep technical expertise in Identity and Access Management (IAM) — OAuth2, OpenID Connect, JWT, SAML, and service-to-service authentication
Proven experience architecting and scaling API-first platforms — REST, GraphQL, or gRPC — including schema governance and API lifecycle management
Experience with SCAPI-style frameworks (e.g., CommerceTools, Shopify Hydrogen APIs, or Salesforce MCP) and API gateway patterns (Apigee, Kong, etc.)
Hands-on experience with developer productivity and SDK frameworks — code generation, client libraries, and API documentation automation
Strong background in data modeling, caching, and service performance optimization using technologies such as Redis, Kafka, Postgres, or equivalent
Deep understanding of Salesforce architecture or comparable large-scale enterprise systems — particularly around Core Identity, Data Cloud, and Customer 360
Exceptional communication and cross-functional collaboration skills — able to influence product and engineering strategy across multiple orgs
Passion for mentoring, architectural rigor, and improving the developer experience for thousands of internal and external developers
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Marc Benioff
Chair & CEO
Recent News
2026-01-08
Company data provided by crunchbase