Coaction Global · 7 hours ago
VP, Business Solutions (Duckcreek Insurance)
Morristown, NJ
Full-time
Hybrid
Director/Executive
$206K/yr - $250K/yr
15+ years expCoaction Global is a unique mix of leaders, achievers, thinkers, and team players with a high-performance mindset. They are seeking a VP, Business Solutions Delivery to oversee the end-to-end delivery and support of business solutions, enhancing operational efficiency and customer experience while aligning with the company’s strategic objectives.
Commercial InsuranceFinanceFinancial ServicesInsuranceInsurTechProperty Insurance
Responsibilities
Define and execute the strategic roadmap for business solutions delivery and support, ensuring alignment with the company's technology and business goals
Lead the successful delivery of high-quality, cloud-native solutions with a focus on core systems such as Policy Admin Systems, Billing and Claims Systems in addition to engagement platforms such as Customer, Partner and Employee portals, ensuring they meet business needs and regulatory requirements
Promote and implement Agile delivery models to enhance flexibility, efficiency, and speed of solution deployment
Advocate and implement data-driven decision systems, leveraging internal and external data via state-of-the-art integration APIs and integration platforms
Manage and develop a high-performing, globally distributed team of developers, testers, project managers, and support specialists, including offshore technology service providers, fostering a culture of innovation and collaboration
Oversee IT finance management and vendor relationships, ensuring optimal performance and cost-efficiency in technology investments
Build and maintain strong relationships with business stakeholders to understand their needs and ensure solutions deliver business value
Ensure the ongoing support and maintenance of business solutions, providing robust frameworks to minimize disruptions and enhance system performance
Drive continuous improvement initiatives, leveraging emerging technologies to stay ahead in the competitive insurance landscape
Proactively identify and mitigate risks in solution delivery and support, ensuring compliance with industry standards and best practices
Qualification
Required
Bachelor's degree in computer science, Information Technology, or a related field
Minimum of 15 years in IT leadership roles
Proven experience in business solutions delivery and support within the specialty P&C insurance carrier sector
Extensive experience with Duck Creek Policy and Duck Creek Billing systems
Deep knowledge of cloud-native solutions and the specialty P&C insurance domain
Strong expertise in IT finance, vendor management, and delivering quality solutions
Familiarity with Agile delivery models and best practices
Good knowledge of data platforms such as AWS Redshift and reporting platforms such as Tableau
Passion for implementing data-driven decision systems
Demonstrated ability to lead large, globally distributed teams
Exceptional verbal and written communication skills
Strong analytical and problem-solving skills
Preferred
A Master's degree or equivalent experience
Benefits
Paid time off
Medical
Dental
Retirement
Company
Coaction Global
Coaction Global (Coaction) is an A.M. Best “A-“ (Excellent)-rated, property and casualty (P&C) insurance company.
201-500 employees
H1B Sponsorship
Coaction Global has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (5)
2023 (6)
Funding
Current Stage
Public CompanyTotal Funding
$200M2023-09-07Private Equity· $200M
2021-08-04Private Equity
2021-01-15Acquired
Leadership Team
Jonathan Ritz
Chief Executive Officer
Ellen Edmonds
Chief Actuarial Officer
Recent News
2025-08-26
2024-06-05
Insurance Insider US
2024-06-05
Company data provided by crunchbase