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Peterson Cat · 5 months ago

Power Technical Trainer and Communicator

Hillsboro, OR

Full-time

Onsite

Senior Level

$102K/yr - $125K/yr

7+ years exp

Peterson Cat is a company that has been shaping communities for over 85 years, focusing on safety, growth, and professional achievement. They are seeking a Technical Trainer and Communicator to enhance the skills and performance of technical employees through comprehensive training programs and effective communication with various stakeholders.

Machinery ManufacturingManufacturingRentalWholesale

Responsibilities

Work with Employee Development staff to plan, develop, and implement a comprehensive training and development strategy for the Company that is consistent with the Company’s core values. Conduct learning needs assessments to identify individual, departmental, divisional and organizational training opportunities

Work with Manager to define minimum skill proficiencies for technical positions and develop a process for evaluating incumbents for the purpose of identifying future training and career advancement opportunities

Work directly with field technicians, shop technicians and customers at all locations, over phone or in person, to help solve maintenance and service problems related to earth-moving, power generation and heavy-equipment machines

Serve as principle communication liaison with manufacturers on all technical issues and initiatives set forth by manufacturers

Develop a needs analysis to identify skills/competency gaps and establish measures to track progress. Develop and executes innovative strategies to ensure the organization has the necessary skills and competencies to meet company business plans and strategy

Assist with develop, design, coordination and implement a companywide performance management system used to evaluate employees work performance, establish future business goals, identify individual responsibilities and monitors an employee’s individual career development plan

Provide consulting services to departments in all aspects of non-technical training and analyze training requests. Make recommendations to the appropriate Manager and coordinates training activities with other departments and outside companies

Research, establish and maintain training vendor/partner relationships with other training agencies. Conduct cost-benefit analysis to assess utilization of outside training resources

Establish a process for designing, identifying, delivering, coordinating, and evaluating seminars, workshops, courses, and training

Work with the Peterson Marketing Department to market Peterson Universities’ training services to customers and Cat dealers

Travel to Peterson and customer locations approximately 20% of the time

Operate company or personal vehicle as needed

Qualification

Heavy equipment experienceCaterpillar knowledgeTraining program developmentNeeds analysisTechnical communicationPerformance managementMarketing training servicesRelationship building