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Children's Wisconsin · 1 month ago

Clinic Service Representative - Midtown Pediatrics- Full Time

Milwaukee, WI

Full-time

Onsite

Entry Level

1+ years exp

Children's Wisconsin is dedicated to providing the best care for kids and is seeking a Clinic Service Representative. This role involves welcoming patient families, acting as a liaison between families and the clinical team, and ensuring optimal patient outcomes.

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Responsibilities

Welcome patient families for their appointment

Serve as liaison between patient families and the clinical team

Collaborate with the Lead Clinic Coordinator and Regional Access Specialist for optimal outcomes

Qualification

Medical terminologyMedical billingPatient schedulingMedical menu softwareConcentration skillsInterpersonal skillsFlexibility

Required

High school diploma or equivalent

One year related work experience, preferably healthcare setting

Exhibits guiding behaviors that reflect Children's values and support our mission and vision

Requires excellent interpersonal skills in order to assist patients, parents, and physicians and other staff

Requires good concentration skills in order to serve a variety of people in a fast paced environment and to handle incoming calls in an efficient and accurate manner

Required flexibility in order to prioritize efforts to meet needs of the patients, parents, physicians and other staff

Requires the ability to sit for extended period of time while performing duties

May be required to stand for extended periods of time and may be required to lift up to 25 pounds

Ability to assist and support other primary care locations as requested by leaders and/or the Children's Medical Group float policy