Lincare ยท 2 days ago
Sr Data Analyst
Lincare is seeking a Senior Data Analyst to work on complex data projects. The role involves analyzing large volumes of call center data, designing data lakes, and utilizing statistical techniques to drive actionable insights and enhance business operations.
Health CareHealth DiagnosticsMedical
Responsibilities
Perform analysis on large volume of complex call center data, medication, diagnosis, and patient information from diverse sources to generate actionable insights aimed at increasing revenue and margin
Create end-to-end analytics solutions with the experience of designing scalable data models and ETLs partnering with developers to design, build and operationalize dashboards, reports and data sources
Design data lakes and architect robust pipelines in Azure cloud, including but not limited to, Azure virtual machines, Azure data factory (ADF), and Azure data lake storage (ADLS), and generate insightful reports using visualization tools such as Tableau, Power BI, and Excel alongside programming languages, including SQL, Python, and R to align business objectives
Utilize statistical techniques and predictive modelling to forecast patient compliance and call recommendation based on device usage by patients and call patterns
Facilitate knowledge sharing and maintain a library of reusable assets, such as scripts and queries in Azure DevOps enabling version control to enhance efficiency
Lead the synthesis of current business intelligence, perform data collection from various sources, data mining, and determine storage methods and analysis related to call center operations involving AVAYA Proactive Outreach Manager (POM) to support actionable recommendations for executives, managers, and stakeholders, focusing on operations and omnichannel outreach strategies
Drive BI engineering best practices, including code reviews, syntax and naming conventions, metric definitions, and BI operational excellence
Spearhead process enhancement and identify manual data/business process for automation, leveraging Lean principles, appropriate technologies, and tools such as Celonis and Power-automate
Drive project initiatives to enhance revenue, profitability, and customer experience by proactively identifying opportunities and scope, and presenting findings to the senior executives
Directly supervise one (1) Operations Analyst
Qualification
Required
Experience in performing analysis on large volume of complex call center data, medication, diagnosis, and patient information
Ability to create end-to-end analytics solutions with experience in designing scalable data models and ETLs
Experience in designing data lakes and architecting robust pipelines in Azure cloud
Proficiency in Azure virtual machines, Azure data factory (ADF), and Azure data lake storage (ADLS)
Experience in generating insightful reports using visualization tools such as Tableau, Power BI, and Excel
Proficiency in programming languages including SQL, Python, and R
Utilization of statistical techniques and predictive modeling to forecast patient compliance and call recommendations
Experience in facilitating knowledge sharing and maintaining a library of reusable assets in Azure DevOps
Ability to lead the synthesis of current business intelligence and perform data collection from various sources
Experience in data mining and determining storage methods and analysis related to call center operations
Knowledge of AVAYA Proactive Outreach Manager (POM) to support actionable recommendations
Experience in driving BI engineering best practices, including code reviews and operational excellence
Ability to spearhead process enhancement and identify manual data/business processes for automation
Experience in leveraging Lean principles and appropriate technologies and tools such as Celonis and Power-automate
Ability to drive project initiatives to enhance revenue, profitability, and customer experience
Experience in directly supervising an Operations Analyst
Willingness to travel domestically (10% required)
Ability to work full-time, Mon-Fri (40/hrs a week)
Company
Lincare
Lincare was founded on the belief that through patient education and clinical support, we can improve patient compliance with physicians'
H1B Sponsorship
Lincare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (2)
2023 (1)
2022 (2)
Funding
Current Stage
Public CompanyTotal Funding
unknown2012-07-02Acquired
1992-01-01IPO
1990-11-29Private Equity
Recent News
Biz-Effective INC
2025-12-02
2024-04-10
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