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White Lodging · 4 months ago

Gallery Host

Austin, TX

Full-time

Onsite

New Grad, Entry Level

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. As a Front Desk Agent, you will be the first point of contact for guests, ensuring their stay begins with a warm welcome and ends with exceptional service.

Hospitality

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Provide the highest quality of service to guests, anticipating and exceeding their expectations

Check guests in and out efficiently and in a friendly manner

Understand and consistently follow all cash handling and accounting procedures including hotel credit and check cashing procedures

Develop thorough knowledge of hotel staff, services, hours of operation, room locations, rates, amenities, and surroundings

Assist in maintaining the cleanliness of the lobby and entrance

Ensure security and confidentiality of all guest and hotel information

Effectively respond to and resolve guest concerns or complaints

Perform other duties as assigned

Qualification

Customer serviceCommunication skillsFlexibilityTeamworkPositive attitude

Required

Strong communication skills

A passion for customer service

The ability to be flexible and adapt to any situation

A desire to work as part of the front desk team

An outgoing personality with a positive attitude

Ability to stand and move at a fast pace for long periods of time, with availability to work long hours, weekends, and holidays as necessary

Preferred

Previous hospitality experience is helpful but not required

Benefits

Medical, Dental, and Vision insurance (starting Day 1)

Life Insurance and Disability Insurance

Paid Parental Leave

DailyPay option

Employee Assistance Program (EAP)

401(k) with company match

Vacation/Paid Time Off (PTO) with rollover

Complimentary wellness tools

Unlimited referral bonuses

Leadership development and tuition reimbursement

Discounts on hotel rooms, dining, and other travel/entertainment experiences

Multiple hotels in each market = more opportunities for growth

Company

White Lodging

Glassdoor4.0

A leader among hotel management companies, with a diverse range of hotels in our portfolio.

Founded in 1985

Merrillville, Indiana, USA

5001-10000 employees

http://www.whitelodging.com/

H1B Sponsorship

White Lodging has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (3)

2023 (1)

2020 (1)