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Brookdale · 1 month ago

District Director of Sales

Birmingham, AL

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Brookdale is seeking an experienced District Director of Sales to support 13 communities in Alabama, Mississippi and the Florida Panhandle. The role involves overseeing sales efforts, achieving occupancy and revenue goals, and developing the sales team across multiple communities.

Elder CareFacility ManagementHealth CareHospital

Responsibilities

Oversees and directs the sales efforts for multiple communities and products within district, major markets, networks and stand-alone communities. Responsible and accountable for meeting and exceeding the occupancy and revenue goals. Supports the professional development of community sales associates and provides coaching related to selling skills, pipeline management and sales execution. Fosters a strong sales performance culture across the district

Successfully manages sales performance within the assigned district. Monitors occupancy trends and ensures execution of sales activities by team members. Leads district alignment around competitive positioning and marketing plans. Achieves and exceeds all occupancy and revenue goals for assigned district

Leads and develops the team of community sales associates and business development professionals within the district. Oversees creation of district business development and lead generation plans, ensuring coordination between communities to provide optimum results without duplication of resources

Assists in interviewing and hiring of all sales staff in their portfolio of communities. Actively partners with Training and Development, Human Resources, and Operations in the recruitment, hiring, evaluating, and disciplining of all sales positions within the district

Ensures effective onboarding of new sales hires, in partnership with Training and Development and Human Resources. Actively monitors skill and knowledge growth of new hires during onboarding period. Works to support achievement of professional growth milestones for new sales hires

Oversees completion of the marketing plan and budget for the district. Partners with the marketing team in the development and modification of near and long-range community marketing plans and budgets by providing competitor information, data and feedback. Develops sales plans that align to the marketing activities and achieve desired objectives

Assesses local markets and competitive positioning within assigned district and makes pricing and incentive/discounting recommendations

Monitors sales performance expectations and gaps at the community and district level. Reviews and analyzes sales reporting/dashboards on a daily, weekly and monthly basis to ensure accuracy and to identify performance improvement opportunities. Coaches sales team members of appropriate actions in response to performance issues

Assesses the knowledge, skills and abilities of sales staff on an ongoing basis. Coordinates regular skill training and reinforcement to address gaps and opportunities. Conducts coaching observations of sales team members to evaluate sales behaviors and skills

Visits each community within district on a scheduled basis and as approved by Division Director of Sales or VP Sales. Partners with on-site sales teams and Executive Directors in the execution of the sales and lead generation programs and strategies to achieve and maintain full occupancy

Interacts with Clinical Operations and other home office associates. Educates and supports these partners about the sales programs for their respective communities

Consistently executes established sales processes, systems and tools to perform job duties. Maintains working knowledge of lead management (SMS) and sales reporting (dashboards) to maximize sales effectiveness. Adheres to reporting deadlines

Promotes the company in a positive manner and sets the example for company’s standards for excellence. Serves as a consensus builder among community Sales and Operations teams

Qualification

Sales process experienceSales coachingSenior housing industryMarketing strategyMedicareMedicaid knowledgeTime managementCustomer assessmentDiversity awarenessCommunication skillsTeam management

Required

Bachelor's Degree in marketing, business or related field from accredited college or university

Experience in sales process, promoting/selling related products and referral development

Knowledge of sales coaching and sales team performance management

Minimum of 5 to 10 years of successful sales experience, preferably in senior housing industry, medical or pharmaceutical sales sectors

Ability to effectively manage time and tasks in a dynamic environment

Possess and maintain a valid driver's license

Up to 70% travel

Extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment

Working knowledge of a functional discipline

Knowledge of sales and marketing to include principles and methods for showing, promoting and selling products or services

Knowledge of Medicare and Medicaid regulations to include applicable processes for the product line(s) being sold

Knowledge of state regulations impacting or directing the delivery of services

Ability to operate smartphones, personal computers and related software

Ability to build trust and act honestly in relationships with others

Ability to assess and understand customers' expectations, needs and circumstances

Ability to work effectively with diverse personalities and to treat people with dignity, respect, fairness and maturity

Ability to effectively listen and communicate verbally and in writing

Benefits

Medical, Dental, Vision insurance

401(k)

Associate assistance program

Employee discounts

Referral program

Early access to earned wages for hourly associates (outside of CA)

Optional voluntary benefits including ID theft protection and pet insurance

Paid Time Off

Paid holidays

Company provided life insurance

Adoption benefit

Disability (short and long term)

Flexible Spending Accounts

Health Savings Account

Optional life and dependent life insurance

Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan

Tuition reimbursement

Company

Brookdale

Glassdoor3.4

Relationships are the heart of our culture. They help us create a sense of family among our residents, associates and patients. Integrity is our soul.

Founded in 1978

Brentwood, Tennessee, USA

10001+ employees