Salesforce · 2 weeks ago
MuleSoft Senior Success Architect
United States
Full-time
Remote
Senior Level
$163K/yr - $224K/yrSalesforce is the #1 AI CRM, dedicated to fostering a diverse and inclusive workplace. As a MuleSoft Senior Success Architect, you will drive successful outcomes for strategic customers by leveraging your technical expertise in integration and API best practices, while building strong relationships with business partners.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Become a MuleSoft subject-matter expert for the broader Success Architect organization, including related enterprise architecture concepts, governance and cross-cloud solutions
Engage with Signature Success customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to MuleSoft
Develop delivery and discovery assets aligned with the SA engagement catalog, tailored to the unique needs and opportunities of MuleSoft customers
Build strong relationships with both internal and external business partners, contributing to broader goals and growth
Qualification
Required
A broad perspective on API and integration patterns, use cases, technologies, and trends
Significant experience as a prior MuleSoft practitioner, with hands-on experience in large scaled integration deployments
A recognized and certified MuleSoft expert and broad technologist, with a deep understanding of the Anypoint Platform including its capabilities, limitations, design, and roadmap
Expert domain knowledge in Performance, Scaling, DevOps and Containerization including working knowledge of Kubernetes
Ability to evaluate architecture and infrastructure to uncover technical needs. Based on these discoveries, make recommendations for improvement with different lines of business while making use of the MuleSoft platform and supporting applications
Demonstrated ability to analyze, design, and optimize business processes using technology and integration, with a focus on guiding customers through optimization and migration
Ability to serve as a Trusted Advisor, driving conversations with Enterprise Architects, CTOs/CIOs, and Business Stakeholders armed with best practices for enterprise architecture functions such as Security, Performance, Development Process, and Application Governance
Ability to advise and mentor diverse teams using influence and adaptive communication strategies
Comfortable multitasking across parallel work streams, juggling different roles and priorities in each
A strong willingness and comfort in diving into new situations, learning about new technologies quickly, and debating different approaches and points of view
Excellent written, presentation and overall communication skills
Proactive and self-starting attitude with the ability to manage tasks independently
Preferred
Familiarity with micro-services, cloud architecture and considerations for on-prem vs Hybrid vs Cloud platforms
Experience supporting/troubleshooting scaling and performance issues related to integration across distributed systems is advantageous
Demonstrated thought leadership through publications, public speaking and others
Past experiences leading enterprise wide initiatives, giving you an understanding of the challenges accomplishing widespread organizational change and the hindsight to address them
Experience in a customer-facing, sales-aligned role such as a professional services consultant/architect, solutions architect or in a customer success role is a plus
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
Founded in 1999
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Marc Benioff
Chair & CEO
Recent News
2026-01-08
Company data provided by crunchbase