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Citizens · 2 days ago

Fraud Risk Analytics Manager

Johnston, RI

Full-time

Onsite

Mid, Senior Level

$91K/yr - $136K/yr

Citizens is a financial institution focused on customer-centric solutions and community support. They are seeking a Fraud Risk Analytics Manager who will lead the development of fraud processes and strategies to mitigate risks associated with debit card fraud, while analyzing data and collaborating with vendors to implement effective fraud rules.

BankingCredit CardsFinancial ServicesFinTechRetail

No H1B

U.S. Citizen Only

Responsibilities

Monitor and develop fraud strategies, tools, processes, models to deliver superior fraud detection while balancing approval rate and product P&L impacts

Assess new and existing products and services for fraud risk and propose mitigating controls

Strong partnership with vendors and Product team effectively managing the fraud controls for new-account application

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Risk Management Framework and internal Citizens Bank Policies and Policy Standards

Develop, implement, monitor and provide performance tracking of fraud strategies and fraud prevention tools and processes

Conducts ongoing analysis to identify root cause of fraud trends and propose potential solutions

Effectively manages competing priorities of requests working under strict deliverables

Qualification

SQLSASFraud risk managementData analysisMicrosoft ExcelAgile project managementProblem solvingCommunication skillsInterpersonal skillsOrganizational skills

Required

Advanced skills using data extraction/mining tools (data processing and analysis) such as SQL, SAS

Knowledge of the fraud life cycle, industry trends and fraud tools/solutions

Previous experience with managing fraud risk at another financial institution

Proficient with Microsoft Office applications; Advanced Excel and PowerPoint

Strong problem solving and analytical skills preferably in Financial Services industry

Excellent communications (oral and written), interpersonal / business partnering, and organizational skills

Bachelor's Degree in Operations Management, Mathematics, Statistics, Actuarial Sciences, Economics or other quantitative, business or technical discipline

Candidates must currently be a US Resident to be eligible for this role

Candidates must have permanent authorization to work in the US

Preferred

Experience with the project management lifecycle through Agile

Master degree in Mathematics, Statistics, Operations Management, Economics or other quantitative, business or technical discipline preferred

Benefits

Comprehensive medical, dental and vision coverage

Retirement benefits

Maternity/paternity leave

Flexible work arrangements

Education reimbursement

Wellness programs

Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States

Company

Citizens

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At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do.

Founded in 1828