Enterprise Bank & Trust · 8 hours ago
RMG Operations Coordinator
Olathe, KS
Full-time
Onsite
Entry, Mid Level
2+ years expEnterprise Bank & Trust is dedicated to supporting businesses and communities. The RMG Operations Coordinator will assist in generating renewals and modifications for loans, act as a liaison between departments, and provide administrative support to the Loss Mitigation process.
BankingFinancial Services
Responsibilities
Provide support to RMG Consumer Loan team as a part of the Loss Mitigation process
Handle customer calls regarding the Loss Mitigation Program
Interview potential customer candidates for Loss Mitigation
Assist in the preparation, analysis, and underwriting of Loss Mitigation applications
Communicate with customers regarding the status of their Loss Mitigation Application
Assist in the preparation of correspondence and communication with customers regarding the application and outcome of the customer’s Loss Mitigation Application
Responsible for the tracking and recordkeeping of various response deadlines required by the Loss Mitigation Program
Prepare reports regarding Loss Mitigation activity
Interact with Compliance, the Bank’s internal legal department, and Audit regarding Loss Mitigation recordkeeping
Coordinate tasks with Loan Coordinators, Loan Servicing, Relationship Managers and Resolution Management team as needed
Prepare various daily, weekly, monthly, quarterly, and annual reports for RMG
Aids in the preparation of monthly monitoring reports for RMG
Assist all RMG personnel with administrative duties, including mailing, file preparation for outside counsel, gathering information from Bank sources and external sources to assist RMG team in the completion of their responsibilities
Acts as a resource for Relationship Managers on loan operations and the processing of loan requests through the loan origination system
Assist Senior Operations Coordinator with EITS, renewals, modifications, forbearance agreements and new loan requests
Process payments on loans
Work with RM’s and Loan Operations to track payment arrangements and payments on charged off loans
Assist RMG Operations Manager as needed
Perform other duties as assigned
Qualification
Required
Team-oriented, possess a positive attitude and works well with others
Ability to work independently and within the team on assignments and projects
Excellent interpersonal and customer service skills
Ability to prioritize; handle multiple tasks; and work independently
Strong organizational skills and detail-oriented with high degree of accuracy
Strong written and oral communication skills
Ability to maintain confidentiality and handle highly sensitive information
Ability to operate standard office equipment, such as, computer work stations, typewriters, calculators, and copier
High School Diploma or GED
Minimum 2 years consumer or commercial loan coordination or documentation experience required
Previous experience in customer service and administrative support
Google Docs and Sheets
Excel
Preferred
Bachelor Degree a plus, some college is preferred
Lending support and/or special assets support experience preferred
Bankway, SalesForce and or NCino experience helpful
Benefits
Annual paid volunteer time off
Charitable-matching opportunities
Company
Enterprise Bank & Trust
Enterprise Bank & Trust provides banking products and services.
1001-5000 employees
H1B Sponsorship
Enterprise Bank & Trust has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
2021 (2)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-09-08IPO
Leadership Team
Jamie Buckley
SVP - Director of Commercial & Industrial Banking
Recent News
2025-10-28
2025-10-24
2025-10-23
Company data provided by crunchbase