Fanatics · 5 months ago
Senior Manager, ERP
95 Morton St, New York, NY, 10014, US
Full-time
Onsite
Senior Level, Lead/Staff
$160K/yr - $200K/yr
10+ years expFanatics is a rapidly growing company focused on financial data and analytics. The Senior Manager, ERP will oversee the Oracle ERP/SCM implementation and manage post-implementation support, ensuring application stability and participating in future expansion phases.
eSportsManufacturingRetailSporting GoodsSports
Responsibilities
Support planned Oracle expansion and rollout across Fanatics
This will require the individual to participate in testing cycles to ensure the complete understanding of the solution
Participate in the training to ensure complete understanding of the end-to-end process
Ensure that complete knowledge transfer is done between the project team and support team
Oversee and manage daily activities of the offshore support team to ensure tickets are being resolved within established SLAs
Lead the daily support calls
Work closely with all the architects and ensure that all incidents/service requests/defects/enhancements for ERP and SCM are resolved within timely manner
Support and triage issues on EPM/HCM integration issues where required
Understand and proactively manage Oracle quarterly upgrades and work with both the business to help articulate new Oracle capabilities as well as partner with Change Management to ensure training materials are kept current for new capabilities
Ensure runbook and other program documentation (including JSM/JIRA) is kept current
Oversee scoping and analysis of all enhancement requests and help lead the CCB (Change Board) sessions to evaluate any and all ERP related requests from business
Ensure all technical and non-technical options are considered when making recommendations
Build and maintain a strong working relationship within both the Finance organization and the Technology function
Partner with other members within the team to address productivity challenges through technology and identify opportunities with RPA, Alteryx, etc
Deliver excellence by keeping abreast of latest trends and software capabilities
Support the VP in driving best practices and standardization across Finance
Ensure proper testing is conducted and manage risk across system enhancements
Analyze and assess all change requests ensuring that impacts on other systems, reporting, data, and processes as well as integrations are properly considered
Support the annual audit of system(s)
Work with offshore team to troubleshoot, analyze and document Root Cause Analysis
Qualification
Required
Bachelor's degree in technology, accounting, finance, or another related field
10+ years of experience managing ERP and SCM Systems with a strong understanding of Accounting and Planning concepts (Oracle preferred)
Have conducted at least 2 ERP/SCM implementations
Oracle Fusion experience is required
Strong written and verbal communication skills
Experience managing the support team is required
Experience working with offshore team is required
Big picture thinker with the ability to understand end to end processes
Proven analytical and problem-solving skills
Experience working with cloud-based systems (SAAS)
Ability to manage a number of complex, fast-moving projects at one time
Strong project management skills to ensure resources are effectively deployed
Strong understanding of system configuration and linkages
Company
Fanatics
Fanatics is a sports merchandise retailer that manufactures fan gear and jerseys across retail channels. It is a sub-organization of Kynetic.
10001+ employees
H1B Sponsorship
Fanatics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (2)
Funding
Current Stage
Late StageTotal Funding
$4.9BKey Investors
Clearlake Capital GroupNational Football LeagueAlameda Research
2022-12-06Private Equity· $700M
2022-03-02Private Equity· $1.5B
2022-01-01Series Unknown· $10M
Leadership Team
J
Joseph Bozich
Advisor to Chief Executive Officer
Michael Mahan
CEO
Recent News
The Hollywood Reporter
2026-01-14
Rochester Business Journal
2025-12-24
Company data provided by crunchbase