Sprinklr · 1 day ago
Vice President, Product Design
Sprinklr is an AI-native platform for Unified Customer Experience Management, empowering brands to deliver extraordinary experiences at scale. The Vice President of Product Design will lead a multidisciplinary team to develop product design strategies, assess market trends, and ensure user-centric design across the product portfolio.
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Responsibilities
You will lead a multidisciplinary team of product designers, UX researchers, and design ops professionals
As a leader in Design, you will develop a thorough understanding of customer expectations and competitor activity
Continuously assess market trends, user insights, and competitive landscape to inform design decisions
Apply fundamental user experience, design, and research principles to deliver products that meet our customers’ needs
Inspire and coach the product design team to deliver best practice product design by creating a user centric department
Build a consistent and compelling user journey across our brands product portfolio to maximize consumer metrics
Strong understanding of design systems, UX principles, and accessibility standards
Conduct market research to identify customer needs that our products can fulfil, assess the market’s current and future trends and figure out the competitive landscape
Device product strategy to drive product vision, respond to market needs, compete effectively with other providers, communicate product value, extract value for Sprinklr (through effective pricing and packaging), drive partnership with implementation and integration partners
Ideate new opportunities, align internal stakeholders, sign-on definition partner customers, set goals with sales leadership, create and execute launch plans, analyze new product success and improve GTM
Identify customer segments, determine product positioning in the same and value proposition
Build effective communication to serve the same
Participate at industry conferences, forums, social media and other communication channels to spread the company mission and product messaging
Work with industry analysts to position products effectively
Offering the opportunity to have a significant impact on the strategic direction of the company, being involved in decision-making processes that shape the overall product design and user experience strategies
Qualification
Required
Lead a multidisciplinary team of product designers, UX researchers, and design ops professionals
Develop a thorough understanding of customer expectations and competitor activity
Expertise to deliver the product design strategy
Demonstrable team leadership experience
Continuously assess market trends, user insights, and competitive landscape to inform design decisions
Apply fundamental user experience, design, and research principles to deliver products that meet our customers' needs
Inspire and coach the product design team to deliver best practice product design
Build a consistent and compelling user journey across our brands product portfolio to maximize consumer metrics
Strong understanding of design systems, UX principles, and accessibility standards
Conduct market research to identify customer needs that our products can fulfil
Assess the market's current and future trends and figure out the competitive landscape
Device product strategy to drive product vision
Respond to market needs and compete effectively with other providers
Communicate product value and extract value for Sprinklr
Drive partnership with implementation and integration partners
Ideate new opportunities and align internal stakeholders
Sign-on definition partner customers and set goals with sales leadership
Create and execute launch plans and analyze new product success
Improve GTM
Identify customer segments and determine product positioning
Build effective communication to serve product positioning
Participate at industry conferences, forums, social media and other communication channels
Work with industry analysts to position products effectively
Have a significant impact on the strategic direction of the company
Be involved in decision-making processes that shape the overall product design and user experience strategies
Benefits
Voluntary healthcare coverage
Paid time off
Open Mentoring Program
401k plan with 100% vested company contributions
Flexible paid time off
Holidays
Generous caregiver and parental leaves
Life and disability insurance
Health benefits including medical, dental, vision, and prescription drug coverage
Company
Sprinklr
Sprinklr provides enterprise software for customer experience management.
H1B Sponsorship
Sprinklr has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (9)
2023 (13)
2022 (12)
2021 (16)
2020 (12)
Funding
Current Stage
Public CompanyTotal Funding
$429MKey Investors
Hellman & FriedmanTemasek HoldingsICONIQ Growth
2021-06-23IPO
2020-09-09Private Equity· $200M
2017-06-23Secondary Market
Recent News
2025-12-18
2025-12-18
2025-12-18
Company data provided by crunchbase