Snowflake · 3 days ago
Senior Manager, Technical Account Management
United States
Full-time
Remote
Senior Level, Lead/Staff
$162K/yr - $212K/yr
10+ years expSnowflake is about empowering enterprises to achieve their full potential, and they are seeking a Senior Manager of Technical Account Management to join their Account 360 team. In this role, you will build and lead a team of Technical Account Managers responsible for driving post-sales technical strategy with strategic customers and collaborating with various teams to ensure customer success.
AnalyticsArtificial Intelligence (AI)Cloud Data ServicesData ManagementEnterprise SoftwareSoftware
Responsibilities
Hire and lead a diverse team of Technical Account Managers to drive customer, company, and team objectives
Implement personalized development plans for each team member, identifying skills to be developed, training needs, and long-term career aspirations
Foster a customer-centric mindset to deeply understand customer use cases and workloads on Snowflake’s platform to ensure that they will scale in a healthy manner
Distribute accounts and workload efficiently to ensure optimal customer coverage, while aligning TAM expertise with the specific needs of each customer
Collaborate with Pre-Sales and Professional Services teams to accelerate customer growth and success and align with sales-led strategies
Convey your customers' challenges and opportunities to Product and Engineering leadership, advocating for solutions that drive customer success
Support the team in mitigating customer risks and assist with escalations as needed
Contribute to the enhancement of internal processes and the development of our post-sales programs
Qualification
Required
10+ years of industry experience in a pre-sales or engineering capacity with 4+ years of direct front-line management experience (hiring, training, and retaining top talent)
5+ years of experience in a pre-sales or post-sales customer-facing role
Industry expertise within Data Warehousing, Data Engineering, Data Science, Business Intelligence, Data Analytics and/or Cloud Computing
Knowledgeable about the business challenges our customers face and familiarity with key data use cases across various industries
Outstanding presenting skills to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos
University degree in computer science, engineering, mathematics, or related fields, or equivalent experience preferred
Preferred
Hands-on Snowflake experience is strongly preferred
Benefits
Medical
Dental
Vision
Life
Disability insurance
401(k) retirement plan
Flexible spending & health savings account
At least 12 paid holidays
Paid time off
Parental leave
Employee assistance program
Other company benefits
Company
Snowflake
Snowflake is a cloud data platform that provides a data warehouse as a service designed for the cloud.
5001-10000 employees
H1B Sponsorship
Snowflake has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (428)
2024 (281)
2023 (154)
2022 (182)
2021 (113)
2020 (98)
Funding
Current Stage
Public CompanyTotal Funding
$2.03BKey Investors
Sequoia CapitalICONIQ GrowthAltimeter Capital
2022-04-19Post Ipo Equity· $621.46M
2020-09-16IPO
2020-02-07Series G· $479M
Leadership Team
Sridhar Ramaswamy
Chief Executive Officer
Benoit Dageville
Snowflake Co-founder, President of Product
Recent News
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Company data provided by crunchbase