NEOGOV · 1 month ago
DIRECTOR OF COMMUNITY SERVICES
NEOGOV is seeking a Director of Community Services for the City of Stockton. The role involves overseeing the Community Services Department, including policy development, program planning, and fiscal management, while collaborating with various stakeholders to enhance community services and programs.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Plans, organizes, coordinates, and directs, through subordinate staff, all activities of the City’s Community Services Department
Develops and directs the implementation of goals, objectives, policies, procedures and work standards for the Community Services Department; prepares and administers the department’s budget
Works closely with a Deputy City Manager, other City departments, a variety of public and private organizations, and citizen groups in developing programs and implementing projects to solve problems related to the Community Services Department; serves as a principal liaison for outside agencies; advises the City Manager and City Council on related issues and programs
Prepares and recommends long-range plans for community services and programs; develops specific proposals for action on current and future City needs; negotiates and administers departmental contracts
Makes interpretations of City regulations and various ordinances, codes and applicable laws to ensure compliance
Represents the City and works closely with citizen boards and commissions and public and private officials to provide technical assistance, directly or through subordinate staff
Coordinates the preparation of a variety of reports or presentations for City management or outside agencies; administers and supervises the department’s management and supervisory staff; directs the supervision and the work evaluation of departmental personnel; monitors and directs employee relations and grievance procedures; provides for staff development and supervisory training programs
Directs the development of management systems, procedures and standards for program evaluation
Monitors developments related to delegated service area; evaluates their impact on City operations and implements policy and procedure improvements
Recommends fee schedules and implements procedures for collection of such fees
Provides leadership in staff development; sets standards for departmental staff performance; manages staff resources for most efficient and effective results
Directs staff participation in customer service and quality service
Seeks areas of commonality between Library and Recreation to develop new programs and services that respond to community needs
Qualification
Required
Possession of a Bachelor degree from an accredited four-year college or university with major coursework in public administration, recreation administration, library services, or a closely related field
Six (6) years of experience providing administrative oversight of a recreation department or library department with responsibilities in directly administering or supervising which has included program planning, development, and administration with at least four (4) years of supervisory responsibility
Must possess a valid California driver's license
Knowledge of administrative principles and methods, including goal setting, program and budget development and implementation and employee supervision
Knowledge of principles, practices and programs related to municipal recreation, golf programs and library services
Knowledge of community organization and methods for assessing and stimulating meaningful public interest and participation
Knowledge of applicable city, state and federal law guidelines and standards affecting the administration of various programs and projects
Knowledge of principles and practices of budget development and administration
Knowledge of funding sources impacting program and service development
Knowledge of principles and practices of contract administration and evaluation
Knowledge of principles and practices of computer applications
Knowledge of principles and practices of performance measurement and data-based decision-making
Skill in providing leadership and creativity in a changing environment
Skill in planning, organizing, administering and coordinating a variety of large and complex services and programs
Skill in planning, organizing, assigning, directing and reviewing the work of staff
Skill in selecting, motivating and evaluating staff and providing for their training and professional development
Skill in developing and implementing goals, objectives, policies, procedures, work standards and internal controls
Skill in understanding, interpreting, explaining and applying complex city, state and federal laws regulating programs and projects
Skill in representing the City effectively in meetings with individual citizens, citizen groups, and boards and commissions
Skill in overseeing management and maintenance of the City's programs
Skill in analyzing complex technical and administrative problems, evaluating alternative solutions and adopting effective courses of action
Skill in preparing clear and concise reports, correspondence and other written materials
Skill in establishing and maintaining cooperative working relationships with a variety of citizens, public and private organizations, boards and commissions, and City staff
Skill in exercising sound independent judgment within general policy guidelines
Skill in establishing common policies and processes across a multi-disciplinary Department
Mobility - Constant sitting and standing for long periods of time while operating a keyboard; occasional walking, bending, stooping, kneeling, reaching, pushing and pulling
Lifting - Occasional lifting of 25 pounds or less
Vision - Constant use of overall visual capabilities; ability to read and produce printed material and information displayed on a visual display terminal; hand/eye coordination, reading and/or close up work
Dexterity - Frequent holding, grasping, typing, repetitive motion, and writing
Hearing/Talking - Constant hearing and talking of normal speech in person and on the telephone
Emotional/Psychological - Constant concentration, decision making and public contact; ability to exercise sound judgment, especially under stressful situations; working alone and in a team
Working Conditions - Primarily performed in an office environment, which is typically moderately quiet, but may be loud at times and at some locations
Special Requirement – Ability to work hours outside of normal work schedule
Preferred
Experience in a public agency is desirable
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
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