Sono Bello · 18 hours ago
Associate Practice Manager- Cosmetic Surgery
LA - Baton Rouge
Full-time
Onsite
Mid Level
$25.48/hr - $31.85/hrSono Bello is America's top cosmetic surgery specialist, known for its dynamic and high-energy work environment. The Associate Practice Manager assists the Practice Manager in overseeing the delivery of services and ensuring efficient operations at the surgical facility, with the goal of developing into a fully qualified Practice Manager.
CosmeticsHealth CareMedical
Responsibilities
Oversee and support the day-to-day activities in an accredited out-patient surgical facility, delivering the Sono Bello patient experience, efficiently running of center operations, and building an outstanding team member culture
Fluency in and joint responsibility for, the adherence to our policies, procedures, and AAAHC guidelines for operation
Ability to engage patients to ensure a quality interaction across their entire journey; ensuring timely resolution of any missteps, partnering with the Patient Experience Team if escalation occurs
Along with the PM, own and execute new initiatives, policies, product, and procedural changes/introductions as launched through the National Support Center (Corporate Headquarters)
Ability to build and champion action and development plans across team members within center to achieve company goals in a highly dynamic environment
Delivers an outstanding Center business scorecard with a deep understanding of the metrics and drivers of performance
Shares responsibility for the appropriate submission timeliness, accurate tracking, auditing, and reporting for the center, this includes but is not limited to; surgical note compliance, invoicing, bank deposits, payroll, logs, Patient Charts incidence reports, etc
Maintaining proper security of in-house medications as dictated by policy
Assure that the office’s physical facilities are properly always maintained and in excellent condition for patients
Work with the National Support Facilities Team and Property MGMT to ensure Sono Bello’s facilities meet the appropriate standards
Ensure efficient and accurate clinician and front desk team member scheduling, with appropriate expertise across required technology platforms and tools
Able to provide coverage as needed for staff members in a back-up capacity, across both front desk and clinical team members (understanding work activity limitations with required clinical licensing)
Accountable, along with the PM, for overtime hours and maintaining staffing levels necessary to maintain the mandated standard of care, especially during end of the month
Ability to communicate with the governing body, executive management, surgeons, supporting functions and center employees through regular discussions, meetings, and visual demonstrations
Ability to resolve issues in a real-time environment, such as employee relations, customer service, ordering or materials requisitions, financial issues, patient complaints, etc
Facilitate and assure top quality communication among patients, surgeons, employees, and National Support staff
Share responsibility for the confidentiality, security, and physical safety of patient and clinical records as well as the timely retrieval of individual records upon request. Always ensure patient confidentiality and HIPPA compliance
Supervise the secure collection, processing, maintenance, storage, and appropriate access to and usage of clinical records
Assure that patients, team members, and surgeons are always treated with appropriate respect as dictated by Sono Bello’s Rights and Responsibilities document and Sono Bello standards
Provide a timely and organized recruiting experience for potential new team member candidates in tandem with the National Support Talent Team
Work with HR, the corporate risk manager, and credentialing manager (for medically licensed staff members) to ensure that all new hire paperwork is completed on time and accurately and align initial training plans with the appropriate Team Member Experience (TMX) lead prior to the new team members start date
Along with the PM, ensure timely and accurate performance reviews are completed and development plans and progressive discipline policies are consistently administered and enforced in partnership with HR
Qualification
Required
BA/BS Degree or equivalent combination of education and experience
Possess experience or ability to perform audits utilizing established standards and systems, with the ability to communicate results and deficiencies in a manner that will impact outcomes
Must be proficient with MS Office and can learn a variety of computer operating systems
Ability to handle sensitive and confidential matters in an appropriate way
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals, and technical journals
Ability to write reports, correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of customers or employees of the organization
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to conduct analysis of data from differing data sources with the ability to infer and summarize results
Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Requires using the telephone and computer while communicating with internal and external customers and vendors
While performing the duties of this job, the employee is regularly required to use hands or fingers to handle and type
Specific vision abilities required by this job include close vision
Employee will sit for several hours each day but will also need mobility and ability to stand and walk for periods of time
Employee may need to lift up to 20 pounds on occasion
Benefits
Incentives
Equity
Health coverage
401(k) matching
Paid time off
Parental leave
Medical
Dental
Vision
Life Insurance
401K
EAP
PTO
Paid Holidays
Company
Sono Bello
Sono Bello is a medical practice specializing in laser liposuction and body contouring services.
Founded in 2012
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$611MKey Investors
Alaris Equity Partners
2023-02-14Private Equity· $546M
2022-03-11Private Equity· $65M
Leadership Team
Tom Barr
President & CEO
Stephen A. Keller
Chief Financial Officer
Recent News
News-Medical.Net
2025-12-24
2025-12-11
News-Medical.Net
2025-09-30
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