Insulet Corporation · 2 days ago
Solution Lead (Remote / Flexible)
United States
Full-time
Remote
Mid, Senior Level
$148K/yr - $222K/yr
4+ years expInsulet Corporation is an innovative medical device company dedicated to simplifying life for people with diabetes. The NA CRM Solution Lead will drive the strategic and tactical direction for Insulet’s NA Salesforce Platform, collaborating with business stakeholders to enhance user experience and delivering high-quality solutions that align with Insulet’s strategic goals.
Health CareMedicalMedical Device
Responsibilities
Understand how the various business process stakeholders use Salesforce to deliver solutions that empower the user base by supporting current functionality of the Salesforce application
Develop Salesforce implementation roadmaps for the Digital Customer Experience stakeholders by leveraging analytics, user feedback, and general industry data to drive feature decisions and CRM strategy
Leverage the Lightning, Experience Cloud, and Health Cloud Platforms to design stronger, better solutions that are stable and scalable
Influence business and technical grooming for requirements and managing the end solution optimizing Salesforce capabilities by mapping functional requirements to Salesforce.com features and functionality
Demonstrate expertise in LWC, Flows, UI Configuration, managed packages, creation and refinement of complex data models, business process automation and other custom functionality
Consistently evaluate Salesforce ecosystem tools and understand the Salesforce product offerings and methodologies to bring in new capabilities that improve processes and enhance cross-functional collaboration
Be a coach and mentor to the Digital Customer Experience team for disseminating best practices on solution positioning and delivery
Partner with the Architecture Review Board, CRM Center Of Excellence, and DevOps team to manage the day-to-day running of the Salesforce.com platform
Develop the 360-degree functional view of everything occurring within the various CRM programs at Insulet
Communicate and collaborate to promote strong partnerships across the Customer Experience organization and between IT and business stakeholders
This role is responsible for collaborating on, maintaining, and adhering to platform governance models
Qualification
Required
Bachelor's Degree and/or equivalent combination of education and experience
Certifications in Salesforce.com will influence the hiring team for this position
At least 4 years of experience leading a technical team
At least 2 years' experience working in the Life Sciences industry preferably with Pharma or Medical Devices
Strong understanding of Salesforce.com capabilities, processes, and capabilities in a regulated industry such as Medical Device
Experience leading solutioning efforts for multiple initiatives simultaneously
The ability to envision and communicate the solution and guide teams through the implementation
Strong team leader in both a direct and matrix organization
Strong Understanding of Life Sciences regulatory influences including but not limited to GDPR (PII), GxP and Systems Validation
Exceptional ability to collaborate and negotiate with peers and senior leaders
Competence in SAFe Agile framework and the tool sets required for process implementation, particularly the Atlassian suite with JIRA and Confluence
Management of inter-departmental business requirements and translating them to actionable development tasks
Strong leadership skills as it relates to organizing a team, aligning with other business leaders, preparedness, and ability to lead by example for his/her team
Excellent communication, writing, influencing, and negotiating skills are critical
Positive, results driven, rational, logical, team player
Preferred
Preferred experience with Salesforce Communities (Experience) and Health Cloud
Benefits
Medical, dental, and vision insurance
401(k) with company match
Paid time off (PTO)
And additional employee wellness programs
Company
Insulet Corporation
Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform.
1001-5000 employees
H1B Sponsorship
Insulet Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (58)
2024 (43)
2023 (19)
2022 (33)
2021 (41)
2020 (17)
Funding
Current Stage
Public CompanyTotal Funding
$629.5MKey Investors
DeerfieldOrbiMedAlta Partners
2025-03-18Post Ipo Debt· $450M
2009-03-16Post Ipo Debt· $60M
2007-05-15IPO
Leadership Team
Ashley McEvoy
President & Chief Executive Officer
Ana Maria Chadwick
Chief Financial Officer
Recent News
2025-12-20
2025-12-17
Company data provided by crunchbase