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Creative Employment Services Inc. · 3 weeks ago

Training and Outreach Supervisor

Downey, CA

Full-time

Hybrid

Mid Level

Creative Employment Services Inc. is seeking a Training and Outreach Supervisor to join their team. In this role, you will work with various departments to identify training needs and develop effective training programs, while also managing community outreach initiatives to attract program participants.

Government Administration

Responsibilities

Assist with ongoing training of in-field staff (Job specialist, CFS specialist, and Program Specialist)

Assist with interviewing and screening new staff for programs. Administer pre-employment tests

Assist with completing employee performance reviews. Evaluate employees and identify weaknesses

Identify training needs according to the needs of staff

Plan and implement training programs that will prepare employees for the next step of their career paths.Review, edit and approve SIR (Special Incident Reports.)

Must have familiarity with company programs (Community Integration, Employment and Coordinated Family Services.)

Work closely with multiple departments to determine their training and knowledge needs

Assist with ongoing training and development of team

Design and implement new training programs, including creating materials, videos, and other content

Troubleshoot problem areas and offer solutions for existing programs

Build and maintain a library of resources and knowledge for the team

Track employee success and progress with training material

Prepare and deliver training courses via zoom and in person

Assist with admission, intakes, and assessments of new program participants

Manage the budget of your department, ensuring all programs you implement are cost-effective

Assist with local community outreach initiatives

Assist in developing and executing effective marketing strategies to attract prospective participants in our program

Oversee and manage community outreach events and partnerships

Identifies grant opportunities and assist with grant proposals

Manages communications efforts including website, email newsletters, printed materials, social media, press releases, and seasonal activity guides

Serves as a liaison and resource for community agencies and other organizations; performs community outreach to promote programs and stimulate interest in program offerings

Prepares marketing materials, such as course descriptions, program brochures, newsletters, and announcements; uses social media and other forums to maximize community outreach and participation

Ensure and comply with all Creative Employment Services, Inc. policies and procedures that the individual we serve, and support confidentiality is followed as prescribed by Agency policy and Federal and State Laws

Assist with other training tasks as needed

Performs other operational duties as assigned