North Mississippi Medical Center · 1 month ago
Office Coordinator
Hamilton, AL
Full-time
Onsite
New Grad, Entry LevelNorth Mississippi Medical Center is seeking a Rehab Office Coordinator to oversee the operational functions of the rehabilitation department. This role is essential in managing administrative activities, ensuring compliance, and providing excellent customer service to staff and patients.
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Responsibilities
Coordinates and maintains all rehabilitation office/clinic operations in assigned clinical area (scheduling, medical records, supplies)
Verifies staff schedules and patient appointments
Participates in PI team as appropriate
Performs office/clerical duties for the therapists/providers in clinical area assigned
Completes all typing for reports, minutes, memo in a timely and accurate manner
Maintains an effective and functional filing system
Gathers statistical data from appropriate resources to report to business office, accounting, Medicare and other payers, and department managers as needed or assigned
Monitors ledgers/responsibility/revenue reports daily for accuracy as needed or assigned
Performs general office duties and day to day clerical and administrative support tasks including faxing, obtaining physician orders for treatment when needed, and communicating with payers for payment/medical necessity
Orders equipment and maintains stocks for patient care supplies as needed or assigned
Answers incoming telephone calls, assists customer and/or directs call to appropriate personnel; takes messages if necessary
Remains accountable for timely insurance submissions
Greets visitors in a professional and courteous manner
Maintains medical records for designated area
Adheres to NMHS/NMMC Policies/Procedures/Guidelines
Complies with appropriate Local/State/Federal policies/procedures/guideline/regulations/laws/statues
Qualification
Required
Excellent customer service, organizational and communication (verbal and written) skills
Working knowledge of personal computers (PCs)
Proficient with all Microsoft Office based programs including Word, Excel, and Outlook
Excellent telephone etiquette
Excellent interpersonal skills
Must be a self-starter; works independently, without direct supervision
Must effectively and efficiently organize and prioritize work assignments
Must have the ability to assess needs and make appropriate decisions to facilitate a productive work environment
Must exhibit and promote integrity in the workplace
Must interact with management in a positive and professional manner
Must have daily contact with: office supervisory, clinical staff, other office coordinators, patients and families, and other NMHS employees
Must have excellent verbal and written communication skills
Must reflect a professional, positive, caring attitude toward clients, patients, staff and the public we serve
Must be self-motivated and able to work independently as well as with a team
Must exhibit a professional demeanor, telephone etiquette, and excellent interpersonal skills
Company
North Mississippi Medical Center
North Mississippi Health Services serves 24 counties in north Mississippi and northwest Alabama from headquarters in Tupelo, Miss.
Founded in 1930
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Bruce Toppin
Chief Legal Officer, Corporate Secretary and Privacy Officer
Recent News
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2025-06-06
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