Kensington · 20 hours ago
Cruise Expert
Kensington is a luxury travel company seeking a Cruise Expert to design unforgettable, tailor-made cruise journeys for luxury travelers. The role involves crafting bespoke itineraries, providing expert guidance, and driving high-value sales without cold calling, focusing instead on relationship-building and exceptional service.
Responsibilities
Consult with travelers and provide expert cruise guidance (remote sales)
Build custom cruise and FIT itineraries; source availability and manage bookings
Drive revenue—nurture leads, negotiate, handle objections, and close
Deliver best-in-class service and maintain long-term client relationships
A collaborative team player who thrives in high-energy environments, leads with accountability and solutions-based mindset
Qualification
Required
3–5+ years in consultative luxury cruise sales
Proven track record exceeding monthly sales goals
Experience building complex FIT itineraries
Strong organization, multitasking, and problem-solving skills
Detail-oriented, resourceful, and comfortable working in a fast-paced, collaborative environment
High-performing consultative seller who thrives in target/KPI environment
Strong storyteller and communicator—verbal + written
Personable, natural connector, go-getter!
A collaborative team player who thrives in high-energy environments, leads with accountability and solutions-based mindset
Preferred
Experience with local DMCs is an asset
Experience selling Ocean and River cruise itineraries, Expedition is an asset
Familiarity with luxury cruise lines (EU/NA markets an asset)
Strong destination knowledge (Europe, Alaska, New England an asset)
Benefits
Travel perks/FAM opportunities
Company
Kensington
Kensington delivers the world’s most personal travel experiences.
Funding
Current Stage
Late StageRecent News
2025-11-10
2025-10-04
2025-07-17
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