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Southeast Toyota Finance · 1 day ago

Modern Retail Manager

Miami-FTL Area

Full-time

Onsite

Mid, Senior Level

Southeast Toyota Finance is focused on enhancing its Modern Retail strategy, and they are seeking a Modern Retail Manager to drive this initiative across digital channels and dealer operations. The role involves collaboration with various teams to improve retail workflows and customer satisfaction while managing product features and program execution.

FinanceFinancial ServicesLeasing

Comp. & Benefits

Responsibilities

Manage and drive alignment of Modern Retail initiatives across SETF, SET, TMNA/TFS, Toyota dealers, and internal partners

Drive execution of product capabilities, deployments, and enhancements that streamline retail, F&I, and digital channel experiences

Support TFS/TMNA roadmaps with SETF-aligned strategies while defining organizational readiness needs

Translate strategic objectives into actionable implementation plans with clear roadmaps, milestones, and alignment across business and technical teams

Collaborate with Sales, Marketing, Product, ITS, Data/Analytics, Legal, and external stakeholders to support Modern Retail product roadmaps, releases, and deployment activities

Serve as a central communication hub, ensuring clarity, transparency, and strong cross-functional alignment

Represent SETF at dealer meetings, OEM touchpoints, industry events, and cross-functional stakeholder sessions

Build strong relationships with key dealerships and internal personnel to drive adoption and ensure successful program execution

Ensure Modern Retail programs and tools support dealership operational workflows, digital retailing tools, F&I processes, and financing pathways

Define and prioritize product features, requirements, and enhancements within the Modern Retail workstream

Monitor key metrics related to adoption, effectiveness, and performance to guide decision-making

Develop, manage, and communicate plans, status updates, and backlog alignment with key stakeholders

Partner with ITS and product teams to ensure timely launches, stable performance, and rapid iteration cycles

Create enablement materials, process documentation, and field-friendly resources to support alignment and adoption

Provide analytics and reporting to measure effectiveness and inform continuous improvement

Develop executive-level presentations, dealer engagement materials, and field training content to drive awareness, adoption, and performance

Qualification

Dealership operationsDigital retailingProduct ownershipAzure DevOpsAnalytics platformsCross-functional collaborationOrganizational capabilityCommunication skillsCritical thinking