Goodwill Industries of Northern Wisconsin and Upper Michigan ยท 3 weeks ago
Customer Service Team Leader/Assistant Manager
Houghton, MI
Full-time
Onsite
Mid, Senior LevelGoodwill Industries of Northern Wisconsin and Upper Michigan is seeking a Customer Service Team Lead/Assistant Team Leader to assist with retail operations in Houghton, MI. The role involves supervising and developing team members, managing store operations, and ensuring proper handling of donations.
Non-profit Organization Management
Responsibilities
Assisting with hiring, training, developing, supervising, evaluating, and scheduling team members
Operating store according to budget
Ensuring proper handling and processing of donations
Ordering and maintaining store supplies
Completing Monthly Safety Site Inspections, Incident/Accident reports, Team Meeting and Safety minutes, and other reports on a regular basis
Qualification
Required
High School Diploma or GED
Retail work experience required
Must be willing to work evenings, weekends, and some holidays
Preferred
Experience in a management/supervisory retail setting preferred
Benefits
Comprehensive benefit package
Company
Goodwill Industries of Northern Wisconsin and Upper Michigan
Since October 1965, the mission of Goodwill Industries of Northern Wisconsin and Upper Michigan has been to enhance the dignity and quality of life of individuals, families, and communities by eliminating barriers to opportunity and helping people in need reach their fullest potential through the power of work.
Founded in 1965
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase