Thrifty White Pharmacy · 1 month ago
Customer Account Specialist Pharmacy Technician
Thrifty White Pharmacy is a 100% employee-owned company dedicated to advancing the health of our communities. They are seeking a Customer Account Specialist to support patient care by ensuring accurate billing, account management, and exceptional customer service.
Health CareMedicalPharmaceutical
Responsibilities
Provide exceptional service via phone, email, and internal ticketing systems
Research, bill, and reconcile claims to insurance companies and responsible parties
Manage account balances, payments, and refunds
Ensure accuracy of customer accounts while maintaining HIPAA compliance
Participate in process improvement initiatives and special projects
Learn and apply new technologies and systems including TWRx, PeopleSoft, OnBase, and MNITS
Qualification
Required
Strong written and verbal communication skills
Proven ability to work effectively with leadership and teammates
Excellent customer service mindset with professional follow-through
Detail-oriented with strong organization and problem-solving skills
Experience in Microsoft Word, Excel, and Outlook
Ability to multitask and adapt in a fast-paced environment
Commitment to confidentiality and HIPAA compliance
Pharmacy Technician or insurance billing experience
Benefits
401(k)
Dental insurance
Employee discounts
Health insurance
Paid time off
Training & development
Vision insurance
Wellness resources
Company
Thrifty White Pharmacy
Thrifty White Pharmacy is a pharmaceuticals company specializing in medication synchronization and long term care services.
H1B Sponsorship
Thrifty White Pharmacy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
2022 (1)
Funding
Current Stage
Late StageRecent News
2025-02-17
Company data provided by crunchbase