Rocky Mountain Communities ยท 1 month ago
Compliance Recertification Specialist
Denver, CO
Full-time
Onsite
New Grad, Entry Level
$25/hr - $27/hrRocky Mountain Communities is focused on providing affordable housing solutions. The Recertification Specialist is responsible for administering the recertification process for residents in affordable housing programs, ensuring compliance and eligibility through documentation verification and communication with residents.
Non ProfitReal Estate
Responsibilities
Conduct annual and interim recertifications for all applicable affordable housing programs (e.g., LIHTC, HUD, Section 8, HOME)
Collect, review, and verify resident documentation, including income, assets, employment, household composition, and other eligibility factors
Schedule and conduct resident interviews to obtain required information and explain recertification procedures
Ensure all recertification files are complete, accurate, and submitted within required deadlines
Maintain compliance with federal, state, and local housing regulations, as well as company policies and program-specific requirements
Prepare and submit required forms, notices, and reports to regulatory agencies or internal compliance departments
Communicate proactively with residents to request missing documentation, provide reminders, and support timely completion of recertification requirements
Update and maintain resident information in the Yardi and NextGen software systems
Monitor upcoming recertification deadlines and follow established workflow procedures to prevent noncompliance
Coordinate with property management staff regarding rent adjustments, lease changes, and household updates
Respond to resident questions and provide guidance regarding program rules and eligibility requirements
Assist with preparing for audits, file reviews, and inspections by gathering necessary documents and resolving file deficiencies
Protect sensitive resident information and follow all confidentiality and data security guidelines
Support continuous improvement efforts by identifying process gaps and recommending enhancements to recertification workflows
Qualification
Required
Demonstrated ability to prepare and maintain records (manual and electronic) and reports with a high level of accuracy and attention to detail; ability to perform mathematical calculations
Strong organizational skills including prioritizing, ensuring accuracy, multi-tasking, and handling interruptions appropriately; ensures assignments are completed in a timely and effective manner
Communicates effectively and collaboratively with individuals, and internal and external organizations; applies effective written and oral communication techniques to convey clear and timely messages
Ability to work independently and as a team member to develop effective working relationships; works cooperatively, exchanges ideas, and addresses issues in a constructive, collaborative manner
Adapts to changing business needs, conditions, and work responsibilities; responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives
Analyzes problems, identifies solutions, and articulates possibilities and recommendations; demonstrates critical, creative, and reflective thinking
Utilizes excellent time management and problem-solving techniques, and use of professional judgment in complex situations; demonstrates strong project management skills
Proficiency using MS Office applications including Word, Excel, Outlook, as well as the internet and social media
Ability to work effectively and positively with individuals of diverse racial, cultural, gender identities, physical and mental abilities, limited-English, and socioeconomic backgrounds
Ability to maintain proprietary information in a confidential and professional manner
Proven ability to understand and execute oral and written instructions and policies
Position may require work on Saturdays
Knowledge of affordable housing programs such as LIHTC, HUD, Section 8, HOME, and other income-restricted housing guidelines
Understanding of income calculation methods, including asset valuation and third-party verification procedures
Knowledge of Fair Housing laws, federal regulations, and state/local compliance requirements
Familiarity with property management and compliance
Knowledge of standard office practices, data management, and document retention procedures
Strong analytical skills for reviewing documents, verifying eligibility, and resolving discrepancies
Excellent written and verbal communication skills to interact with residents, staff, and regulatory agencies
High level of accuracy and attention to detail when processing files and calculations
Strong organizational and time-management skills with the ability to meet strict deadlines
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and digital workflow tools
Effective customer service skills with a professional and empathetic approach
Ability to interpret and apply complex affordable housing regulations and program rules
Ability to maintain confidentiality and handle sensitive resident information appropriately
Ability to work independently and collaboratively in a fast-paced, deadline-driven environment
Ability to prioritize tasks, manage competing deadlines, and adapt to changing requirements
Ability to identify potential compliance issues and take appropriate corrective action
Ability to work patiently and respectfully with diverse populations and households
Company
Rocky Mountain Communities
Rocky Mountain Communities provides holistic, resident-focused affordable housing that empowers individuals and families to thrive.
Founded in 1992
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Dontae Latson
President/Chief Executive Officer
Mark S. Marshall
President/Chief Executive Officer
Company data provided by crunchbase