Chip City · 2 hours ago
Team Member (Cookie Crew) - Fairfield
1125 Post Road, Fairfield, CT 06824
Full-time
Onsite
New Grad, Entry Level
$16.35/hr - $17.35/hrChip City is a cookie-focused company that values customer experience and teamwork. As a Cookie Crew Member, you will create memorable interactions, bake and serve cookies, and ensure a welcoming environment for guests.
Food and BeverageFood ProcessingRetail
Responsibilities
Lead with a customer-obsessed mindset by creating warm, memorable interactions and ensuring every guest feels valued from the moment they walk in
Bake happiness daily by preparing, baking, and serving our signature cookies to Chip City’s high standards of quality and freshness
Craft and serve hot and cold beverages — from coffee to specialty drinks — ensuring every order is customized for each guest
Be a true cookie expert by sharing your knowledge of flavors, ingredients, and pairings with energy, pride, and enthusiasm
Spread the sweetness by promoting and upselling cookie boxes, beverages, merchandise, and other Chip City favorites
Process orders and payments quickly and accurately through the POS system — all while multitasking and maintaining a welcoming attitude
Let guests know about our loyalty program, Chip City app, and email promos to keep the cookie love going
Keep service areas stocked, organized, and ready for action, even during the busiest rushes
Maintain a clean, safe, and welcoming environment across the counter, kitchen, and storefront
Clean and sanitize equipment, utensils, and workspaces to meet all health and safety standards
Stock and organize supplies and retail products, keeping inventory accurate and fresh
Carefully prepare pickup, delivery, and catering orders to ensure every cookie leaves the shop perfect
Monitor equipment like ovens and freezers, and promptly report any issues
Communicate openly with managers and teammates to keep the store running smoothly
Jump in wherever needed — multitasking and teamwork make the dream (and the cookie) work!
Qualification
Required
Must be 18 years of age or older
Brings a passion for customer service and creating memorable guest experiences, grounded in professionalism and integrity
Strong communication skills — friendly, clear, and confident
Adheres to all food safety and sanitation procedures with care and consistency
Works quickly, efficiently, and kindly in a fast-paced, dynamic environment
Holds a Food Protection Certification (or is willing to obtain one where required)
Successfully completes all training programs to uphold Chip City standards
Able to stand for extended periods and operate a cash register or related equipment
Capable of moving throughout the bakery, stockroom, and office areas, and lifting up to 30 lbs with or without reasonable accommodation
Comfortable performing repetitive motions for extended periods
Able to work in a warm, fast-paced environment around commercial ovens and baking equipment
Flexible availability, including early mornings, evenings, weekends, and holidays
Preferred
High school diploma or equivalent preferred
Company
Chip City
Chip City began in Astoria, Queens opening their first bakery in July 2017.
Founded in 2017
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$17.5MKey Investors
Enlightened Hospitality Investments
2024-05-08Series B· $7.5M
2022-10-20Series Unknown· $10M
Leadership Team
Peter Phillips
Chief Executive Officer & Co-Founder
Theodore Gailas
Chief Brand Officer & Co-Founder
Recent News
Seattle TechFlash
2025-07-19
Company data provided by crunchbase