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Pacific Life · 23 hours ago

AVP Employee Relations

Newport Beach, CA

Full-time

Onsite

Senior Level, Lead/Staff

$219K/yr - $268K/yr

12+ years exp

Pacific Life is a company focused on providing for loved ones and planning rewarding retirements. The Global Employee Relations AVP will lead the Employee Relations team, set standards, guide investigations, and advise executives on sensitive matters to enhance the global operating model.

FinanceFinancial ServicesInsurance

Comp. & Benefits

Hiring Manager

Amy Jatinen

Responsibilities

Design and implement the global enterprise ER function and governance model, aligning with the broader PX strategy and country-specific regulations

Develop Employee Relations standards, processes and tools (e.g., disciplinary actions, involuntary separation procedures)

Oversee and conduct complex workplace investigations and other higher-risk issues (e.g., workplace harassment, GDPR claims, EEOC charges, etc.), in partnership with HRBP’s and Legal as appropriate. This includes conducting interviews and research, provide investigation finding reports and make recommendations for employee development or training and/or disciplinary action as appropriate

Collaborate with and advise business leaders, HRBPs, and Legal to proactively resolve issues/disputes and mitigate risks

Assess effectiveness of employee relations programs/processes and action against success measures defined by Center of Excellence standards (e.g., number of employee relations issues, spend on outside counsel)

Serve as the subject matter expert in executive-level meetings, providing insights on workplace-related issues and risks to proactively support the business

Develop and deliver organization-wide conflict resolution training programs for Employee Relations, manager and employees

Monitor legal and regulatory environment to ensure employment policies and guidelines are up to date and implemented across the organization

Lead team of Employee Relations professionals globally to ensure timely and compliant case resolution

Qualification

Employee Relations expertiseWorkplace investigationsLeadership experienceLabor laws knowledgeHRIS proficiencyAnalytical skillsCoaching skillsProblem-solving skillsOrganizational skillsTime managementConflict resolution

Required

Bachelor's degree in HR, business, psychology, or related field

12+ years of experience in Employee Relations or compliance

5+ years of leadership experience with global or regional scope

Strong analytical and problem-solving skills, with the ability to assess complex employee relation issues and to provide effective solutions

Demonstrated experience leading investigations and advising executives on sensitive employment matters, with the ability to facilitate difficult conversations and resolve disputes

Strong organizational and time management skills, with the ability to prioritize and manage multiple employee relations initiatives

Ability to build global ER governance structures

Provide development to the ER team members, with on-going coaching and leadership

Specialized knowledge labor laws, regulatory requirements, and industry best practices across jurisdictions (e.g., FMLA, ADA, GDPR, whistleblower protections)

Ability to stay updated on industry trends, employment laws, and best practices related to employee relations

Experience with HRIS and case management systems