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Global Refuge · 2 weeks ago

HS/PRS Case Coordinator - Southeast (GA, SC, NC, VA, FL)

Tennessee, United States

Full-time

Hybrid

Mid, Senior Level

5+ years exp

Global Refuge is a nonprofit organization dedicated to serving newcomers seeking safety and support. The HS/PRS Case Coordinator will provide administrative support to case managers, assist in documentation, and coordinate with community resources to ensure effective case management.

Health CareHospitalNon Profit

Growth Opportunities

Responsibilities

Provides ongoing administrative support, such as scanning, downloading, uploading, and emailing and maintenance of electronic files ensuring accurate case records and documentation

Assists with the preparation of documents and reports as required

Obtain necessary documents from UC Portal and prepare for preparation for insertion to Case Management reports

Create reports and documents at the direction of the Regional Supervisor to support timely case submission

Completes identified sections of the Home Study reports in collaboration with assigned case managers

Identifies and vets' appropriate community resources ensuring they are culturally and linguistically appropriate

Coordinates with governmental affiliates and internal staff in the preparation of assessments related to services provided to migrant youth

Maintain and organize collaborative peer to peer information with special responsibility for HSPRS case resources and data records

Collaboratively work with direct supervisor and Case Managers to schedule and prioritize work duties

Complete other duties as assigned

Qualification

Administrative case managementChild welfare experienceUC Portal knowledgeMicrosoft Office SuiteMulti-taskingSpanish language abilityCommunication skillsDetail-orientedConfidentiality

Required

Bachelor's/Undergraduate degree or combination of education and 5+ years' work experience in administrative case management support or related field

Child welfare and/or case management experience is strongly encouraged

Deep knowledge and understanding of the UC Portal

Detail-oriented, with the ability to multi-task, and work well under pressure

Excellent verbal and written communication skills

Able to prioritize duties in a fast-paced environment, ability to work independently

Must be reliable with time sensitive deadlines and tasks

Exercise a high level of confidentiality

Work well under pressure and adaptable to change

Computer and typing skills are sufficient to perform essential job functions

Pass a criminal background check that includes history of conviction of child and sexual abuse and demonstrates a commitment to comply with mandatory state reporting requirements for child abuse and neglect

Up to 10% travel Required

Valid driver's license required

Must be able to pass an FBI background check as well as a CA/N check for every state in which they have resided in the last five years