This job has closed.

JCPenney · 3 months ago

Asset Protection Associate - Golf Mill S/C

Niles, IL

Part-time

Onsite

New Grad, Entry Level

$17.50/hr - $21.88/hr

JCPenney is a shopping destination for diverse, working American families, and they are seeking an Asset Protection Associate to support shrinkage and safety awareness programs. The role involves conducting surveillance, detaining and interviewing suspects, maintaining records, and participating in court hearings to ensure a safe shopping environment.

E-CommerceFashionRetail

Responsibilities

Supports Shrinkage and Safety Awareness programs: Aids Store Management to communicate current shrinkage and safety topics

Conducting surveillance: Observes customer's and contractor's (CCTV/floor) activities to detect theft, fraud or suspicious activity, collects investigative intelligence related to ORC activity and fraud, takes direction from AP management to monitor team member activity as needed, reports infractions of company policy to AP and/or store management

Detaining and Interviewing suspects: Conducts interviews in accordance with local laws and Company policy on customers and contractors suspected of theft, reports suspected fraud to AP management or Market Investigations as needed

Maintaining records: Creates and manages records using approved Company methods, proper retention of evidence and disposition of recovered merchandise

Participating in Court Hearings: Attends hearings, updates appropriated files and maintains relationships with local law enforcement

Supports Safety programs: Identifies and address potential hazards to customers and associates, takes initiative to correct minor hazards, conducts incident investigations and completes associated reports

Supports Internal investigations: Takes direction from AP management to collect evidence regarding internal investigations, acts as an interview witness as needed

Perform responsibilities in accordance with company policies and procedures in order to drive sales and profit