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Bozeman Health · 1 month ago

Quality Assurance Coordinator- Interfacility Transport Team (IFT) (FT- 1.0 FTE, Variable Shift)

Bozeman, MT

Full-time

Onsite

Mid Level

Bozeman Health is a healthcare organization seeking a Quality Assurance Coordinator for their Interfacility Transport Team. This role is responsible for overseeing quality assurance processes, ensuring compliance with standards, and supporting continuous improvement initiatives while working closely with the transport team to maintain high-quality patient care.

Health CareHospitalMedical

Responsibilities

Develop, implement, and maintain a comprehensive QA/QI program for IFT clinical and operational performance

Conduct structured ePCR/chart reviews for accuracy, completeness, and adherence to clinical protocols and documentation standards

Analyze key performance indicators (e.g., airway success, analgesia effectiveness, transport/turnaround times, documentation accuracy) and prepare monthly and quarterly reports for leadership

Facilitate root-cause analyses of incidents, near misses, and complaints; track corrective actions and verify effectiveness

Partner with the medical director and IFT leadership to develop, review, and revise clinical protocols, policies, and workflows; coordinate education and change management

Provide constructive feedback and targeted education to IFT personnel based on audit findings; support orientation and competency validation related to quality and documentation

Monitor compliance with state/federal regulations and accreditation standards; support external audits, surveys, and accreditation activities

Maintain QA databases/dashboards; ensure data integrity, confidentiality, and timely submission of required reports

Participate in safety huddles, pre-briefs/debriefs, CQI meetings, and interdisciplinary committees to foster a culture of safety and high reliability

Rotate into transport shifts as scheduled to maintain clinical competency within licensure and Bozeman Health protocols

Perform base duties and additional tasks as assigned to support transport operations

Qualification

Bachelor of Science in NursingRegistered Nurse licenseBasic Life SupportAdvanced Cardiovascular Life SupportQuality-related experienceAdvanced certificationsNational Registry of EMTEmergency Vehicle Operator CourseAnalytical skillsCommunication skillsInterpersonal skills

Required

Bachelor of Science in Nursing (BSN)

Current State of Montana Registered Nurse (RN) license

Current Basic Life Support (BLS), Advanced Cardiovascular Life Support (ACLS), Pediatric Advanced Life Support (PALS), and Trauma Nursing Core Course (TNCC)

Valid Montana driver's license with an acceptable motor vehicle record (MVR)