Technical Service Specialist, Precision Farming jobs in United States
cer-icon
Apply on Employer Site
company-logo

AGCO Corporation · 3 months ago

Technical Service Specialist, Precision Farming

AGCO Corporation is committed to building a better and more sustainable world for farmers. The Technical Service Specialist is responsible for providing accurate service direction and troubleshooting for AGCO products, focusing on digital on-board products and serving as a recognized service expert.

AgricultureFarmingInnovation ManagementManufacturing
check
H1B Sponsor Likelynote

Responsibilities

Provide second-level support to AGCO GCE, dealers, and customers via phone and ticketing systems to resolve product-related issues
Handle inquiries regarding product features, technical problems, and administrative assistance
Collaborate and escalate issues to Product Teams (Level 2 & 3) and IT Team (Level 3) to ensure timely resolution
Develop technical expertise on assigned products through inquiry handling, knowledge creation, IT collaboration, and occasional field visits
Enhance skills and contribute by participating in training programs and testing new products and features

Qualification

Technical troubleshootingDigital on-board productsDealership business practicesCommunication skillsExperience in dealership operationsComputer systems familiarityCommon software applicationsOrganizational skillsInterpersonal skills

Required

Candidates should be familiar with computer systems and commonly used software applications
Strong organizational and interpersonal skills are essential for success in this role
Excellent communication skills, both spoken and written, are required

Preferred

A good understanding of dealership business practices related to product support is preferred
Experience in dealership operations (sales, parts, or service) is beneficial but not mandatory

Benefits

Health care and wellness plans
Dental and vision plans
Flexible and virtual work options (where available)
401(k) Savings Plan with company match
Employee Stock Purchase Plan offering eligible employees the ability to purchase AGCO stock at a discounted price
Paid holidays and paid time off
Health savings and flexible spending accounts
Reimbursement for continuing education
Life insurance and other supplemental insurance plans

Company

AGCO Corporation

company-logo
AGCO (NYSE: AGCO) is a global leader in the design, manufacture and distribution of agricultural machinery and precision ag technology.

H1B Sponsorship

AGCO Corporation has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (24)
2023 (23)
2022 (22)
2021 (16)
2020 (22)

Funding

Current Stage
Public Company
Total Funding
unknown
Key Investors
Tractors and Farm Equipment
2020-10-16Post Ipo Equity
1992-04-16IPO

Leadership Team

leader-logo
Eric Hansotia
Chairman, President and CEO
linkedin
leader-logo
Damon Audia
Senior Vice President & Chief Financial Officer
linkedin
Company data provided by crunchbase