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HearingLife · 1 day ago

District Manager

Dover, DE

Full-time

Hybrid

Senior Level

5+ years exp

HearingLife is a national hearing care company and part of the Demant Group, a global leader in hearing healthcare. The District Manager will ensure the best experience for Team Members and Patients while achieving positive financial growth for the district, by leading clinic teams and monitoring performance.

ConsultingCustomer ServiceHealth CareMedicalMedical Device

Responsibilities

To help more people hear better by ensuring the best experience for Team Members and Patients while achieving positive financial growth for district in a manner consistent with HearingLife’s Core Values

Inspire and lead clinic teams to succeed, measured by delivering budget within the context of HearingLife’s core values

Develops direct reports, mentors, and coaches Team Members to meet their potential; frequently visiting clinics and traveling with managers. Attracts and identifies top talent for continued growth

Train and role-model the expected behaviors and consistently follow up to drive sustainable behaviors that lead to success

Establish appropriate direction and communication to assigned clinics, monitoring performance, providing feedback and recognition, and maintaining alignment on priorities

Increase Team Member proficiency with, and execution of, our clinic operating model: 'All the Right Things.'

Monitor Key Performance Indicators for the clinics within the assigned district, including number of dials and number of appointments, revenue growth, and Out of Warranty

Create Action Plans for the month, week, and day for clinics within assigned district

Emphasize mastering sales scripts and internal marketing processes to be a subject matter expert and deliver results

Develop and maintain an active management schedule necessary to maximize opportunity creation, Team Member skill enhancement, recruiting and administrative requirements

Inspect insurance processes for consistency with training, verification, authorization, and documentation in a medical compliance environment

Confirm accurate completion of end of day closing procedures at each clinic location

Manage measurable progress in Team Member excellence on block scheduling, morning huddle, out of warranty, third party visit attendance, wellness and physician referrals, professional sales and tested not sold processes

Inspect delivery slots blocked on schedules to make sure that most devices are delivered within 4 days after sale

Ensure clinic execution of daily operational objectives, including pending sales status items, inventory management, discounting and cash management operations

Identify obstacles to sales goal attainment and take an active role in problem solving. Collaborate with colleagues to overcome challenges and develop the necessary processes to succeed

Other duties as assigned

Qualification

Sales ManagementTeam LeadershipAnalytical ThinkingMicrosoft Office SuiteProblem SolvingTeam BuildingProactive Decision MakingInterpersonal CommunicationPresentation SkillsResults-oriented

Required

5 years management experience in a hands-on sales management role

Bachelor's degree or comparable work experience

Excellent interpersonal communication, team building and presentation skills

Demonstrated skills in planning, analytical and critical thinking, problem solving, prioritization, and proactive decision making

Fosters a collaborative environment; maintains a high level of Team Member engagement

Proficiency with Microsoft Office Suite

Results-oriented

Benefits

Paid time off / Company paid holidays / floating holidays

Health/Medical/Dental/Vision

Competitive 401(k) Program

Exclusive Discounts & Programs

Education Expense Reimbursement

Basic life and AD&D insurance

DMIT Program: Dive deep into management insights.

Amplify Leadership Program: Get one-on-one guidance and real-world exposure to grow and excel as a Leader.

Company

HearingLife

Glassdoor3.3

HearingLife is a national hearing care company and part of the Demant Group, a global leader in hearing healthcare built on a heritage of care, health and innovation since 1904.

Founded in 1904

Somerset, New Jersey, USA

1001-5000 employees