VortexWorks ยท 6 hours ago
Remote Customer Service Representative
United States
Full-time
Remote
Entry, Mid Level
2+ years expVortexWorks provides customer-experience and support solutions for nationally recognized brands across multiple industries. They are seeking a Remote Customer Service Representative to handle customer-service or sales calls, resolve customer issues, and meet performance goals.
Computer Software
Hiring Manager
Braden Williams
Responsibilities
Handle customer-service or sales calls (inbound and outbound)
Follow detailed scripts and procedures
Resolve customer issues using empathy, accuracy, and strong communication
Meet performance goals for quality, response time, and satisfaction
Qualification
Required
Clear English communication (bilingual preferred, additional pay)
2-monitor setup, minimum 1080p resolution each
Hard-wired Ethernet connection
Windows 10 or higher, 8GB+ RAM, and a USB headset with noise cancellation
Quiet, distraction-free workspace
Strong work ethic and ability to complete training modules independently
Preferred
2+ years of customer-service, call-center, or sales experience
Previous remote or performance-based work experience
Tech-savvy, reliable, and eager to learn
Company
VortexWorks
VortexWorks helps growing U.S. businesses scale efficiently by outsourcing their hiring, customer support, and sales operations.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase