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Teledyne Technologies Incorporated · 9 hours ago

IT Desktop Specialist

San Diego, CA

Full-time

Onsite

Mid, Senior Level

$77K/yr - $103K/yr

5+ years exp

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. The IT Desktop Specialist will provide local client IT support, manage hardware installations and refreshes, and perform system administration as needed.

ElectronicsEnergyManufacturingTelecommunications

H1B Sponsor Likely

Responsibilities

Respond to, evaluate, and prioritize all tickets assigned to the site’s deskside support group and resolve issues efficiently and effectively

Research and utilize necessary resources to troubleshoot new problems while escalating those unable to be resolved

Record and track interactions with end-users and related activities in the service desk tool

Create Knowledge Base articles as repetitive issues arise

Provide site IT support encompassing:

PC configuration and troubleshooting - OS, hardware, and software

PC maintenance/preventative maintenance

Printer installation, networking, configuration and troubleshooting

New user setup on Active Directory network

Support for client applications

Troubleshooting phone issues that Service Desk cannot resolve and escalates to local support

Support for peripherals such as monitors, scanners, external hard disks, USB devices, keyboards, mice, etc

Maintain department loaner equipment and administer checkout process

Review and record daily event logs

Call software and hardware vendors to request service regarding defective products

Support equipment used in conference rooms and auditorium

Perform occasional system administration at assigned site(s):

Server administration and troubleshooting; monitor and back-up or directly administrate selected servers or other network infrastructure as required

VMWare administration and troubleshooting

NetApp administration and troubleshooting

Upgrade and update PC and Server software packages

Install hardware and perform hardware refreshes for all sites being supported

Review and record daily backup logs

Maintain organization of the server room

Network administration and troubleshooting; solve advanced network problems at the end-user level; LAN maintenance and networking - wiring, backup

Network cabling activities, where applicable

Manage permissions groups, OUs, and group policies in Active Directory

Support compliance initiatives and audits

Phone and voicemail system maintenance

Provide IT support for all local systems/applications

Perform project work as directed

Qualification

Active DirectoryVMWareWindows 11Microsoft Office 2024Network administrationTroubleshootingClient supportHardware maintenanceSoftware installation

Required

High School diploma or equivalent required

5 – 10 years of experience in an Information Technology service & support role; or equivalent combination of education and experience

Detailed knowledge and intermediate understanding of Windows 11

Detailed knowledge and intermediate understanding of Active Directory

Detailed knowledge and intermediate understanding of Microsoft Office 2024, 365 (including Outlook, Teams, etc.)

Detailed knowledge and intermediate understanding of virtualization tools such as VMWare

Detailed knowledge and intermediate understanding of current hardware

Ability to learn and adapt to new technologies

Preferred

Associate's degree (A.S.) from two-year college or technical school in a related field or Information Technology certifications

Company

Teledyne Technologies Incorporated

Glassdoor3.4

Teledyne Technologies is a leading provider of sophisticated electronic components, instruments & communications products, including defense electronics, data acquisition & communications equipment for airlines and business aircraft, monitoring and control instruments for industrial and environmental applications and components, and subsystems for wireless and satellite communications.

Founded in 1960

Thousand Oaks, California, USA

10001+ employees

http://www.teledyne.com

H1B Sponsorship

Teledyne Technologies Incorporated has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2023 (1)

2020 (1)