SBH Fashion · 6 days ago
Manager, People Experience Operations
New York, NY
Full-time
Onsite
Mid, Senior Level
$90K/yr - $115K/yr
5+ years expSBH Fashion is seeking a Manager of People Experience Operations to oversee HR systems and data management, onboarding and offboarding processes, as well as payroll and benefits support. The role includes maintaining compliance with employment laws and fostering a people-first culture through engagement initiatives and process improvements.
FashionLifestyle
Responsibilities
Oversee all employee data in our HR systems (HiBob, Greenhouse, TriNet, etc.), ensuring accuracy, confidentiality, and compliance
Generate reports and insights to support business and people strategy decisions
Lead system enhancements, integrations, and process automation in partnership with IT and HRIS vendors
Manage audits and ensure compliance with employment laws and data privacy regulations across regions
Oversee the full onboarding experience from pre-hire logistics to new hire orientation and systems setup
Manage offboarding processes, including exit documentation, system terminations, etc
Continuously optimize onboarding and exit workflows to ensure consistency, compliance, and exceptional employee experience
Partner with our PEO and Payroll teams to ensure accurate and timely data for payroll processing
Manage benefits data changes, leave tracking, and audit processes
Resolve discrepancies across People Experience, payroll, and benefits systems in a timely and proactive manner
Maintain and update company policies and employee handbooks to reflect regulatory and internal changes
Ensure compliance with local, state, and federal employment laws
Lead documentation retention and compliance audits
Serve as a trusted point of contact for People Experience-related inquiries and employee support
Partner with People Experience leadership and ERGs to plan and execute engagement initiatives, cultural moments, and wellness programs
Champion the brands people-first culture through programs that foster inclusion, recognition, and connection
Identify opportunities to streamline workflows and enhance the employee experience
Lead People Experience projects such as HRIS upgrades, policy rollouts, and organizational change initiatives
Implement scalable processes to support the brands global growth
Manage and mentor the People Experience Specialist, ensuring high performance and professional growth
Build a collaborative, solutions-oriented team culture centered on warmth, accuracy, and care
Qualification
Required
Bachelor's degree in Human Resources, Business Administration, or related field (Master's preferred)
5+ years of progressive experience in People Operations, HR generalist, or related HR functions, with 1–2 years managing a direct report
Strong working knowledge of HR systems (HRIS/ATS), payroll processes, and employment compliance
Exceptional organizational skills with a keen eye for accuracy and detail
Proven ability to manage multiple priorities in a fast-paced, high-growth environment
Strong interpersonal, communication, and relationship-building skills across all levels of the organization
Demonstrated ability to handle sensitive information with discretion and integrity
Proficiency in Microsoft Office Suite and HR systems such as HiBob, TriNet, and Greenhouse
A proactive, people-first mindset, passionate about building joyful and efficient employee experiences
Company
SBH Fashion
SBH Fashion is a staffing and recruiting company providing fashion staffing services.
11-50 employees
H1B Sponsorship
SBH Fashion has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Early StageCompany data provided by crunchbase