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Dime Community Bank · 1 day ago

Senior Client Service Associate

Staten Island, NY

Full-time

Onsite

Senior Level

$64K/yr - $75K/yr

5+ years exp

Dime Community Bank (Dime) is currently hiring for a Senior Client Service Associate at its Staten Island Private Banking Office. The Senior Client Service Associate is responsible for opening, closing, selling, and servicing all of the bank’s deposit, commercial and consumer loan products to new and existing customers in the Private Banking Group Directors' portfolio.

BankingCommercial LendingCommunitiesWealth Management

Responsibilities

Open, close, sell, and service all of the bank’s deposit, commercial and consumer loan products. Possess current, in-depth knowledge of the bank’s products and services and employ this knowledge to provide appropriate solutions to customers’ financial needs

Support the new business development efforts of the Group Director through office sales, phone contact with customers/prospects, and direct mail campaigns/follow-up. May also engage in outside calling and networking activities

Perform New Account and File Maintenance Reviews to ensure the accuracy and integrity of data for SOX 404 purposes

Possess thorough knowledge and ability to properly execute regulatory and compliance requirements. Possess current knowledge of regulatory requirements, including but not limited to, BSA, Reg CC, Reg DD, Reg E

Receive and investigate customer inquiries in a confidential and timely manner

Make decisions within their realm of authority (i.e., overdrafts, overrides, signature guarantees, staffing) in lieu of management when appropriate. Review, submit, process, and close commercial and consumer loan requests

Screen and respond to routine external correspondence and incoming calls. Prepare memos, thank you notes, follow-up letters, forms, and legal documents

Adhere to all Bank policies and procedures

Follow instructions for any other duties as assigned