Apply on Employer Site

USAJOBS · 4 weeks ago

Program Manager (Supervisory)

Multiple Locations, USA

Full-time

Hybrid

Mid, Senior Level

$125K/yr - $162K/yr

1+ years exp

USAJOBS is a platform for federal job opportunities, and they are seeking a Program Manager within the Department of Homeland Security. The role involves directing a program segment with significant impact across the U.S. Customs and Border Protection, providing strategic administrative advice, and developing personnel capabilities.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Directing a program segment that performs a variety of diverse programs and/or services that are professional, technical, and/or administrative in nature. The program directed and services provided have a significant impact on a substantial part of the FOF PMO and facilitates the PMO's accomplishment of its primary mission or programs administered nationwide

Providing administrative advice on strategic issues; collaborates with other Program Offices across CBP and other components within DHS to improve end-to-end processes throughout the Program Office/component, or equivalent organization; utilizes various analytical methodology including but not limited to a wide range of process mapping

Developing the ability of others to perform and contribute to the organization, providing ongoing feedback and opportunities to learn through formal and informal methods; guiding others to make the most of their available skills; recognizing achievements and contributions; and addressing morale problems

Establishing vision and focus for the organization, aligning personnel and other resources in a manner consistent with the organizational vision and objectives; and helping personnel understand how their work relates to the organizational vision; and

Holding self and others accountable for measurable, high-quality, timely, and cost-effective results; setting clear, well-defined performance outcomes and tracking progress

Qualification

Program ManagementStrategic PlanningProcess ImprovementAnalytical MethodologyStakeholder EngagementPerformance ManagementTeam Leadership

Required

You must be a U.S. Citizen to apply for this position

Males born after 12/31/1959 must be registered with Selective Service

Primary U.S. residency for at least three of the last five years

All pre-employment processes will be conducted in English

You may be required to pass a background investigation

Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process

Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 12/19/2025

Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Overseeing a program segment that performs professional, technical, and/or administrative work; Managing the development, assignment, and higher-level clearance of goals and objectives of subordinate organizational units or lower organizational levels; and Developing methods, internal controls, programs and procedures to improve cost effectiveness, streamline organizational structures, and assuring conformity with sound management principles

Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible

Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment

Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates for at least three of the last five years

Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment

Supervisory status: Yes