Apply on Employer Site

USAJOBS · 1 month ago

Accounts Management Field Director

Memphis, Tennessee, USA

Full-time

Onsite

Director/Executive

$150K/yr - $226K/yr

The Internal Revenue Service (IRS) is a bureau of the Department of the Treasury, responsible for managing the U.S. economic and financial systems. The Accounts Management Field Director will ensure the delivery of programs and policies in alignment with IRS objectives, overseeing operations and managing resources to resolve taxpayer issues effectively.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Oversees day-to-day operations of the Accounts Management field office. Establishes program goals and guidelines to aid personnel in meeting work plans and schedules. Directs statistical analysis and evaluation of Accounts Management balanced measures. Monitors balanced measures and develops and executes comprehensive program review activities to evaluate operations and make recommendations for improvements. Integrates current organization transition planning into the modernized plan of the future along with migrating programs and work force skills

Participates with the Director, Customer Account Services and Director, Accounts Management, in setting program policy for Accounts Management by planning, directing, coordinating, and evaluating programs and activities. Works closely with other IRS executives to ensure consistent and equitable delivery of services to customers. Participates jointly in work plans and financial plan development, execution, and monitoring. Ensures appropriate utilization of allocated resources for Accounts Management

Ensures adherence to standardized requirements of a corporately managed workload and a centrally managed network to ensure "world class customer service." Implements and coordinates required training activities. Directs development of activities to build leveraged partnerships and collaborate with stakeholders to increase taxpayer education and clarify tax code issues

Manages all human, physical, information technology and financial resources assigned to Accounts Management and allocates these resources in accordance with overall strategies to further the accomplishment of specific goals that incorporate modifications to tax laws, regulations, and restructuring initiatives

Qualification

Tax LawCompliance ProgramsExecutive Core QualificationsProgram ManagementIntegrity/HonestyPublic Service MotivationLeadershipInterpersonal SkillsOral CommunicationWritten Communication

Required

Be a U.S. citizen to qualify for this position

Be geographically mobile to accomplish the Service's mission

Complete a one-year SES probationary period, if not previously completed

Certify you have registered with the Selective Service System if you are a male applicant born after December 31, 1959, or certify you are exempt from having to do so

Complete a OF-306, Declaration for Federal Employment, to determine your suitability for Federal employment, at the time requested by the agency

Provide information to successfully complete a background investigation. Applicants must have a successfully adjudicated FBI criminal history record check (fingerprint check) and a NACI or equivalent

Go through a Personal Identity Verification (PIV) process that requires two forms of identification as listed on Form I-9; of which one must be a valid state or federal government-issued picture identification

Complete verification of identity and employment eligibility as required by Federal law for all persons hired to work in the United States

File a Confidential Financial Disclosure Report (sf278) within 30 days of appointment and annually

Demonstrated knowledge of the American system of government, the commitment to uphold Constitution and the rule of law, and commitment to serve the American people

Demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades

Demonstrated knowledge, ability and technical competence to effectively and reliably produce work that is of exceptional quality

Demonstrated ability to lead and inspire a group toward meeting the organization's vision, mission, and goals, and to drive a high-performance, high-accountability culture

Demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors

Demonstrated knowledge of tax laws affecting wage and investment taxpayers and in dealing with and advising the public sector on tax law matters and programs

Knowledge of compliance programs in sufficient depth to plan and direct the work of subordinate units and to ensure fair and equitable compliance activity

Benefits

Competitive salaries, bonuses and incentive awards.

11 paid holidays, 13 days of sick leave, and 26 days of vacation leave each year.

Access to insurance programs that may be continued after you retire.

A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of health insurance premiums.

A retirement program which includes employer-matching contributions.