NEOGOV · 1 month ago
PUBLIC WORKS PROGRAMS & ENGAGEMENT MANAGER - 1225
475 Fairforest Way - Greenville, SC
Full-time
Onsite
Mid Level
$62K/yr - $87K/yr
4+ years expNEOGOV is a company that manages public sector workforce solutions, and they are seeking a Public Works Programs & Engagement Manager. This role involves promoting the Public Works Department's mission through community outreach, managing events, and ensuring effective communication strategies while also overseeing organizational effectiveness and compliance.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Plan and implement community related events to include the bi-annual e-waste and shredding event
Coordinate and staff booths at job fairs and community events, and coordinate with local schools and organizations for Touch-a-Truck events
Capture high quality photographs of Public Works events for use in marketing, communications, and project initiatives
Organize and maintain a comprehensive, searchable digital photo library to ensure easy access for historical documentation and future marketing efforts
Oversee branding efforts and develop messaging to promote Public Works mission, projects, and services
Write and edit content that showcases department operations, citizen appreciation stories, awards won by employees, etc
Establish and maintain a communications plan for Public Works and partner with the Communications & Engagement Department as needed (videos, etc.)
Determine appropriate marketing strategy and communications plan for the department regarding community events (open house, shred events), public works awareness, announcements posted on truck billboards, and Public Works in general
Interview appropriate individuals to gain insight for internal and external communications
Maintain and update Public Works web pages on the City’s website on a regular basis to ensure content is accurate
Create and build relationships with homeowner associations (HOA), residents, and other agencies, to provide updates and education on public works programs and initiatives, including encouraging participation in recycling and litter clean-up events and meetings
Work with vendors to create various advertisements (banners, signs, flyers, radio advertisements, handouts, posters) for public display
Serve as liaison and information source to internal departments and external citizens regarding policies, procedures, programs, services, and objectives as it relates to Public Works
Evaluate current operations, identify areas for improvement in processes and structures, and work with department leadership to implement changes
Provide technical assistance and training support to division managers
As needed, manage teams to establish goals, monitor progress, and analyze organizational efficiency metrics to provide decision support to leadership
Maintain user guides that document processes for various software and systems
Develop training materials and conduct trainings for department employees on the use of systems and department processes
Manage and implement special projects as assigned including assisting the director and division managers in the development, research, data analysis, and implementation of various programs and activities
Maintain accurate equipment and material information in Cityworks
Run reports, projections, and analysis of Cityworks data as needed
Manage and maintain the Public Works Department’s accreditation records including policies and procedures to ensure accreditation compliance
Work with Accreditation Manager to ensure accreditation software remains up to date
Evaluate records and identify trends, make recommendations for improvement to align with continuous improvement model
Plan and implement human resources programs to include employee recognition and appreciation events, mentor program, and support Public Works presence at job fairs and hiring events in partnership with the Human Resources Department
Coordinate the setting up of the Public Works EOC in collaboration with Public Works Operations management
Provide administrative and communications support to the team in the EOC and out in the field if the EOC is activated
Assist in the processes involved with tracking, recording, and dispatching equipment during Public Works operations emergencies, especially during inclement weather events, as backup support
Identify grant/award submission opportunities for Public Works divisions and work with the appropriate department’s staff to obtain all required information for grant/award submission
Provide writing and editorial support for accuracy and clarity of application materials
Track grant award expenditures and ensure compliance with the scope of work identified
Track award applications and awards attained
In collaboration with Communications & Engagement personnel, promote awards through public channels to increase public engagement and awareness of City achievements
Work with awarded divisions to implement grant-funded projects and monitor progress per sponsored agencies
Qualification
Required
Bachelor's degree in communications, marketing, management, business administration, or a related field
Over four (4) years of experience in marketing, public information, business administration, or a related field
FEMA training and certifications ICS 100, ICS 200, ICS 300, IS 552, ICS 700, and ICS 800 within one (1) year of hire
Valid South Carolina Class D Driver's License
Preferred
Over two (2) years of experience working in a public works or municipal setting
At least two (2) years of administrative experience and grant or award writing
Experience with FEMA as related to Public Works
Experience with APWA, SWANA, or CRA
Benefits
Health Insurance
Leave & Holiday Benefits
Retirement Benefits
Awards & Recognition
Other Benefits & Opportunities
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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