Ciena · 2 weeks ago
Consultant, Sales Engineer
United States
Full-time
Remote
Senior Level, Lead/Staff
$181K/yr - $290K/yr
10+ years expCiena is a global leader in high-speed connectivity, committed to a people-first approach. The Consultant, Sales Engineer will support Tier1/Tier2 Service Providers in the United States by providing technical expertise, driving solutions, and engaging with customers on network engineering and product offerings.
CollaborationDeliverySoftwareTelecommunications
Responsibilities
Will work with both internal and external organizations and stakeholders to drive solutions for our customers
You’ll also perform technical oversight, including on-site customer engagements and support customer and internal architectural discussions and requirements
Play a lead role in producing written proposals, network engineering designs/documentation as well as quoting solutions and actively consult with customers on best practices and how to incorporate Ciena’s technology into their networks
Assist in the preparation of quotes, RFx’s responses and forecasts and collect and assist in the assessment of new product features as well as manage and track customer requests and help coordinate sales activities
Be able to create, communicate and articulate the value of solutions to customers
Understand the customers current network, software applications and architecture
Work with both internal and external organizations to drive solutions for our customers
Serve as a customer-facing primary contact for advanced technical issues
Ability to understand network architectures and their building blocks
Utilize Ciena’s design and modeling tools to model optical network architectures
Collect and assist in assessment of new product features
Lead Customer Product and Technology solution discussions and presentation
Lead the transition of customers from end-of life products to other Ciena solutions
Plan and support product certification, acceptance testing, and network introduction activities
Make independent decisions on routine technical activities in accordance with company policy and procedures
Travel (~30-to-40%) to customers sites, R&D locations and technical conferences for customer engagements, technical discussions and presentations
Performs other duties as assigned
Qualification
Required
Bachelor's Degree (CS, EE), or equivalent experience, required
10+ years telecommunications / industry experience
Highly motivated, with strong interpersonal skills and ability to handle competing priorities
Strong leadership skills with the ability to influence stakeholders to deliver objectives
Ability to prioritize, organize, and operate in fast-paced environments
Expert knowledge in positioning, designing, engineering, and planning of Layer 0/1 networks and services
Demonstrable knowledge in positioning, designing, engineering, and planning of Layer 2/3 networks and services
Experience working with engineering organizations to articulate technical concepts for end customers
Expertise in positioning NMS systems as key elements for enabling automated networks
Building network cost models that drive optimization of network designs
Construction of product feature / price analysis spreadsheets
Excellent presentation and communication skills
Problem solving and communication skills
Time management skills: ability to plan, prioritize, execute & follow-up within a timely manner
Professionalism in attitude, conduct, and appearance
Ability to build strong customer relationships and support an overall sales strategy
Technical background and desire to learn new technologies
Must be able to communicate and work with Ciena engineering organizations and articulate the technical concepts and design to our customers
Excellent organizational skills due to dynamic nature of activities
Superior verbal and written communication skills
Ability to understand network architectures and their building blocks
Utilize Ciena's design and modeling tools to model optical network architectures
Collect and assist in assessment of new product features
Lead Customer Product and Technology solution discussions and presentation
Lead the transition of customers from end-of life products to other Ciena solutions
Plan and support product certification, acceptance testing, and network introduction activities
Make independent decisions on routine technical activities in accordance with company policy and procedures
Travel (~30-to-40%) to customers sites, R&D locations and technical conferences for customer engagements, technical discussions and presentations
Will work with both internal and external organizations and stakeholders to drive solutions for our customers
Play a lead role in producing written proposals, network engineering designs/documentation as well as quoting solutions and actively consult with customers on best practices and how to incorporate Ciena's technology into their networks
Assist in the preparation of quotes, RFx's responses and forecasts and collect and assist in the assessment of new product features as well as manage and track customer requests and help coordinate sales activities
Be able to create, communicate and articulate the value of solutions to customers
Understand the customers current network, software applications and architecture
Serve as a customer-facing primary contact for advanced technical issues
Preferred
Sales opportunity and quote tool experience a plus
Benefits
Medical, dental, and vision plans
Participation in 401(K) (USA) & DCPP (Canada) with company matching
Employee Stock Purchase Program (ESPP)
Employee Assistance Program (EAP)
Company-paid holidays
Paid sick leave
Vacation time
Paid Family Leave and other leaves of absence
Company
Ciena
Ciena collaborates with customers to unlock the strategic potential of their networks and and change the way they perform and compete.
5001-10000 employees
H1B Sponsorship
Ciena has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (34)
2024 (21)
2023 (36)
2022 (44)
2021 (30)
2020 (29)
Funding
Current Stage
Public CompanyTotal Funding
unknown1997-02-07IPO
1995-12-01Series C
1994-12-01Series B
Leadership Team
Gary Smith
President & CEO
Kevin Kimberlin
Co-Founder
Recent News
The Motley Fool
2026-01-12
2026-01-09
2026-01-06
Company data provided by crunchbase